Navigator II #INDHP

Community Bridges, INC • Mesa, AZ

6d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs support individuals experiencing crises, opioid use disorder, homelessness, and mental illness.

The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting clients with needed services and resources. The role works with individuals who need additional support and engagement, conducting outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator II determines appropriate next steps and helps individuals access services to support continued success. The position is part of a multidisciplinary team of internal and external stakeholders and documents and tracks patient interactions in accordance with applicable Arizona regulations, state provider manuals, CARF standards, CBI policies and procedures, and program-specific requirements.

Requirements

• High school diploma or GED.
• At least six months of recovery from substance use and/or mental health disorders.
• At least 90 days of experience in a Navigator or Peer Support Specialist role.
• Current, valid driver’s license in good standing.
• Clear 39-month Motor Vehicle Record.
• Arizona Fingerprint Clearance Card, as required for the specific program.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• One to three years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Identify and reduce barriers to client success.
• Connect clients with needed services and resources.
• Conduct outreach and engagement with individuals needing additional support.
• Provide case management and ongoing wraparound supportive services.
• Map out appropriate next steps and assist individuals in accessing services.
• Work as part of a multidisciplinary team of internal and external stakeholders.
• Document and track required patient interactions according to applicable regulations, standards, policies, procedures, and program requirements.

Benefits

• Generous paid time off accrual, described as a five-week plan.
• Medical, dental, vision, disability, life, and supplemental insurance plans.
• Hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings and health care savings plans.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED