Navigator II

Community Bridges, INC • Tucson, AZ

6d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve people experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI provides substance use and behavioral health prevention, education, and treatment using evidence-based models.

The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting clients with services and resources. The role works with individuals identified as needing additional support and engagement, providing outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator II helps determine appropriate next steps for individuals who need assistance accessing services to support ongoing success.

As part of a multidisciplinary team of internal and external stakeholders, the Navigator II documents and tracks required patient interactions in accordance with the Arizona Administrative Code, the Arizona Department of Health Services/Department of Behavioral Health Services Provider Manual, Commission on Accreditation of Rehabilitation Facilities standards, Community Bridges policies and procedures, and program-specific requirements.

Requirements

• High school diploma or GED.
• At least six months of recovery from substance use and/or mental health disorders.
• At least 90 days of experience in a Navigator or Peer Support Specialist role.
• Behavioral Health Technician (BHT) status in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• Current Arizona driver’s license, valid and in good standing.
• Ability to provide a 39-month motor vehicle record (MVR).
• Arizona Fingerprint Clearance Card, when required by the program.

Nice To Haves

• Associate degree or higher in a field related to Behavioral Health.
• One to three years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Enhance clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources.
• Conduct outreach and engagement with individuals identified as needing additional support.
• Provide case management and ongoing wraparound supportive services.
• Map out appropriate next steps and assist individuals in accessing services.
• Work as part of a multidisciplinary team of internal and external stakeholders.
• Document and track required patient interactions according to applicable Arizona regulations, provider manuals, accreditation standards, company policies, and program requirements.

Benefits

• Generous paid time off accrual, including a five-week PTO plan.
• Medical, dental, vision, disability, life, and supplemental insurance plans.
• Hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings and healthcare savings plans.
• 401(k) with employer match; 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Competitive pay rates.
• Ongoing training and support and opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED