Navigator II

Community Bridges•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services throughout Arizona. The agency provides prevention, education, and treatment for substance use and behavioral health needs using evidence-based models. The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting them with services and resources. The role supports individuals who need additional engagement through outreach, engagement, case management, and ongoing wraparound services. The Navigator II helps identify appropriate next steps and assists individuals in accessing services that support their continued success. As part of a multidisciplinary team of internal and external stakeholders, the Navigator II documents and tracks required patient interactions in accordance with applicable Arizona administrative and behavioral health requirements, CARF standards, CBI policies and procedures, and program-specific requirements.

Requirements

High school diploma or GED.
At least 12 months of recovery from substance use and/or mental health disorders.
At least 90 days of experience in a Navigator or Peer Support Specialist role.
Ability to provide a 39-month motor vehicle record (MVR).
Current Arizona driver’s license that is valid and in good standing.
An Arizona Fingerprint Clearance Card, as required for the specific program.

Nice To Haves

Associate degree or higher in a field related to behavioral health.
1–3 years of full-time healthcare-related work experience providing adequate exposure to behavioral and medical crisis situations.
1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Conduct outreach and engage individuals who need additional support.
Provide case management and ongoing wraparound supportive services.
Identify and reduce barriers to clients’ success and connect them with needed services and resources.
Map out appropriate next steps and assist individuals in accessing services.
Work as part of a multidisciplinary team of internal and external stakeholders.
Document and track required patient interactions according to applicable regulations, standards, policies, procedures, and program requirements.

Benefits

Generous paid time off accrual, starting at five weeks.
Medical, dental, vision, disability, and life insurance.
Supplemental insurance plans, including hospital indemnity and critical illness coverage.
Pet insurance.
Dependent care savings and healthcare savings plans.
401(k) with employer match; 100% vested upon enrollment.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives.
Competitive pay rates.
Ongoing training and support and professional growth opportunities.