Navigator II

Community Bridges•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services throughout Arizona. Its programs support people experiencing crisis, opioid use disorder, homelessness, and mental illness. The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting clients with services and resources. The role works with individuals identified as needing additional support and engagement, providing outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator II maps out appropriate next steps and assists individuals in accessing services that support ongoing success. The position is part of a multidisciplinary team of internal and external stakeholders. The Navigator II documents and tracks required patient interactions in accordance with the Arizona Administrative Code, the Arizona Department of Health Services/Department of Behavioral Health Services Provider Manual, Commission on Accreditation of Rehabilitation Facilities standards, Community Bridges policies and procedures, and program-specific requirements.

Requirements

High school diploma or GED.
Must be in recovery from alcohol or drugs and/or GMH for at least one consecutive year.
At least 90 days of experience in a Navigator I or Peer Support Specialist role.
At least 21 years of age.
Must obtain a fingerprint clearance card.
Must possess a current valid driver's license.
Must be able to provide a 39-month MVR.

Nice To Haves

Associate degree or higher in a field related to behavioral health.
One to three years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Identify and reduce barriers to client success and connect clients with needed services and resources.
Conduct outreach and engagement with individuals who need additional support.
Provide case management and ongoing wraparound supportive services.
Map out appropriate next steps and assist individuals in accessing services.
Collaborate with internal and external stakeholders as part of a multidisciplinary team.
Document and track required patient interactions in accordance with applicable regulations, standards, policies, procedures, and program requirements.