Navigator II

Community Bridges • Phoenix, AZ

2d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. The Navigator II helps clients succeed by identifying and reducing barriers and connecting them with needed services and resources. The role supports individuals who need additional engagement through outreach, engagement, case management, and ongoing wraparound services. The Navigator II identifies appropriate next steps and helps individuals access services that support ongoing success. The position is part of a multidisciplinary team of internal and external stakeholders and documents and tracks patient interactions in accordance with applicable Arizona administrative and provider requirements, CARF standards, CBI policies and procedures, and program-specific requirements.

Requirements

• High school diploma or GED.
• At least 12 months of recovery from substance use and/or mental health disorders.
• At least 90 days of experience in a Navigator or Peer Support Specialist role.
• Ability to provide a 39-month MVR.
• Arizona Fingerprint Clearance Card, as required by the program.
• Current, valid Arizona driver’s license in good standing.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• 1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• 1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Conduct outreach and engage clients who need additional support.
• Provide case management and ongoing wraparound supportive services.
• Identify and reduce barriers to clients’ success and connect them with needed services and resources.
• Map out appropriate next steps and assist individuals in accessing services.
• Work as part of a multidisciplinary team of internal and external stakeholders.
• Document and track required patient interactions according to applicable regulations, standards, policies, procedures, and program requirements.

Benefits

• Generous PTO accrual, starting with five weeks.
• Medical, dental, vision, disability, and life insurance.
• Supplemental plans, including hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings and healthcare savings plans.
• 401(k) with employer match; 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Professional growth through ongoing training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED