National Rental Customer Development Manager

Ryder Supply Chain Solutions•McCullom Lake, IL
•Remote

About The Position

The National Rental Customer Development Manager (NRCDM) manages an assigned book of approximately 100 existing national rental accounts, focused on retaining customers, growing revenue and wallet share, and improving account profitability. This is a 100% sales position with responsibility for meeting or exceeding assigned revenue growth and retention quotas. The accounts are headquartered in the West and Central regions. The position may be based remotely, with candidates in those regions preferred, and involves significant travel.

Requirements

  • Five or more years of experience.
  • Demonstrated consecutive sales excellence (quota achievement) in prior sales roles.
  • Bachelor’s degree in Business and/or Marketing, or equivalent experience.
  • Highly self-motivated, with initiative to identify and act on opportunities to strengthen customer relationships without day-to-day direction.
  • Highly organized, able to multitask, and skilled in time management.
  • Demonstrated problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to create and maintain professional relationships with peers, work groups, customers, and supervisors.
  • Ability to coach and develop others.
  • Ability to work independently and as part of a team spread across the country.
  • Flexibility and drive to excel in a fast-paced environment.
  • Detail orientation and excellent follow-up practices.

Nice To Haves

  • Prior experience as a Rental Manager, Rental Account Manager (RAM), or Business Development Manager (BDM) on the lease side.
  • Knowledge of Ryder rental products and operations.

Responsibilities

  • Manage a book of approximately 100 top national rental accounts.
  • Grow wallet share and revenue within assigned national rental accounts.
  • Develop sales and communication plans for each assigned account.
  • Schedule and lead customer meetings and build strong relationships at all levels of customer organizations.
  • Attend relevant customer events and industry trade shows within the territory.
  • Complete annual business reviews with assigned customers.
  • Analyze account profitability and understand competitive influences and risks within each account.
  • Partner with Rental Account Managers (RAMs) to develop their skills and help them grow into higher-level salespeople.
  • Perform other duties as assigned.

Benefits

  • Base pay of $70,000 per year plus uncapped commission; realistic first-year earnings average around $115,000.
  • Mileage reimbursement for business travel.
  • Choice of a company-provided cell phone or a $35-per-month phone stipend.
  • Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
  • Paid time off for vacation, illness, bereavement, family, and parental leave.
  • 401(k) retirement savings plan with employer match.
  • Discount on RyderShares.
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