National Manager Of Billing and Accounts Receiveable

Maxim Crane Works, LP • Canonsburg, PA

3h

About The Position

The National Manager of Billing and Accounts Receivable is responsible for overseeing the daily operations of the A/R, Billing, and Collections teams. This role involves providing coaching, guidance, and support to team members to ensure performance expectations are met, managing workload distribution for efficiency, and supporting team development through feedback and performance management. The manager will establish timelines, ensure departmental tasks and projects are completed, and participate in process and workflow improvements. Travel may be required domestically for training and team development.

Requirements

• Bachelor’s degree in Accounting, Finance, or equivalent work experience
• At least seven years of relevant experience, including experience leading remote or multi-location teams
• Experience managing billing and collections operations
• Strong communication skills with the ability to provide clear direction and guidance
• Proficiency in Microsoft Office applications
• Ability to problem solve and make decisions in a fast-paced environment
• Strong organizational and time management skills with the ability to meet deadlines

Nice To Haves

• Experience in construction, equipment rental, or a related industry
• Working knowledge of JD Edwards, Salesforce, and Looker

Responsibilities

• Oversees billing and invoice generation processes to ensure accuracy, timeliness, and compliance with customer contracts.
• Maintains standardized billing procedures and supports consistent execution across locations.
• Tracks and reports on key performance metrics related to billing accuracy and timeliness.
• Supports the maintenance of billing controls to ensure consistent and reliable processes.
• Leads and supports a structured A/R and Billing team environment focused on performance and accountability.
• Communicates regularly with A/R and Billing teams to ensure alignment on priorities and expectations.
• Partners cross-functionally to support billing-related needs tied to customer agreements.
• Monitors contract compliance, including billing terms, rate changes, and allowances.
• Reviews audit-related billing requirements and ensures proper documentation.
• Ensures administrative and documentation requirements are completed accurately and on time.
• Maintains a controlled environment in line with company policies and procedures.
• Oversees collection processes, ensuring timely follow-up on outstanding balances.
• Establishes and monitors collection targets and team performance.
• Tracks and manages key metrics including past due receivables, disputes, and Days Sales Outstanding (DSO).
• Supports resolution of customer payment issues and escalations as needed.
• Coordinates payment plans and related arrangements when required.
• Identifies and implements process improvements within collections and cash application workflows.
• Ensures compliance with Protected Confidential Information requirements.
• Leads the daily operations of the A/R, Billing, and Collections teams.
• Provides coaching, guidance, and support to team members to ensure performance expectations are met.
• Manages workload distribution to maintain efficiency and productivity.
• Supports team development through ongoing feedback and performance management.
• Establishes timelines and ensures completion of departmental tasks and projects.
• Participates in process and workflow improvements within the department.
• Travels domestically as needed to support training and team development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager