National Clinical Trainer

Cinqcare•Washington, CT

13h•Onsite

About The Position

Grace at Home is a provider-led, community-based health and care partner focused on improving the health and well-being of people who need care most, particularly in high-needs urban and rural communities. Its local physicians, nurses, and caregivers deliver personalized care as close to home as possible, often in patients’ homes, while considering patients’ race, culture, and environment. Reporting to the VP Clinical Delivery Operations, the National Clinical Trainer trains provider staff nationally across all lines of business, including Nurse Practitioners, Physician Assistants, registered nurses, and licensed clinical social workers. The role develops scalable clinical training processes and content, coordinates staff orientation and continuing education, and supports effective collaboration, patient outcomes, and exceptional care. The position also monitors performance and ensures training and clinical practices meet organizational and regulatory standards. The National Clinical Trainer is expected to have strong knowledge of home-based and clinic-based primary care, value-based care, HEDIS and Stars, documentation and coding, and medical practice principles. The role keeps informed about healthcare advancements and shares relevant knowledge. It requires a master’s degree in nursing or a related science field, an active and unrestricted NP or PA license, and substantial clinical leadership and patient-care experience. The position reports to the VP Clinical Delivery Operations.

Requirements

Master’s degree in nursing or a related science field.
Active and unrestricted Nurse Practitioner or Physician Assistant license.
At least 3 years of leadership and management experience in a clinical setting.
At least 3 years of clinical experience treating complex chronic conditions and high-needs patients.
Experience with Medicare and Medicaid.
Strong knowledge of clinical quality and value-based care concepts, including HEDIS, Stars, risk scores, and billing and coding in home-based and clinic-based settings.
Experience implementing and maintaining regulatory requirements for clinical staff, including NPs, PAs, RNs, and LCSWs.
Excellent verbal, written, presentation, and group facilitation skills, including the ability to explain and present concepts accessibly to team members, investors, partners, and other stakeholders.
Strong critical, analytical, thinking, and communication skills to evaluate and respond to team progress, anticipate needs, and address team dynamics.
Excellent computer skills, particularly with Microsoft Word, Excel, PowerPoint, and Outlook.
Willingness to explore and learn new or unfamiliar applications that may benefit the clinical team.
Good judgment, impeccable ethics, and a strong team-player orientation, with a desire to succeed and grow in a fast-paced organization.

Nice To Haves

Community-based care experience.
Medicare and LTSS experience.
Experience with Athena EMR.

Responsibilities

Design a comprehensive clinical training program that can be scaled across the organization using proven standards of care and best practices.
Ensure productivity, meet patient-care needs, maintain high standards of care and safety, and comply with regulatory requirements.
Create training content and train clinical providers based on evidence-based practices and clinical protocols.
Coordinate orientation and continuing education for clinical staff, promoting professional growth.
Ensure staff adherence to regulatory standards, including HIPAA and OSHA requirements.
Maintain accurate training and compliance documentation.
Monitor team progress and performance, anticipate needs, and support effective team dynamics.
Stay informed about advancements in healthcare practices and disseminate relevant knowledge.