National Maintenance Trainer

Liberty Military Housing•Norfolk, VA

6d•$80,168 - $87,000

About The Position

The National Maintenance Trainer coordinates, prepares, and delivers training related to maintenance operations within a designated region. The role provides resources and tools to support employee performance and development and to advance Liberty Military Housing’s mission and core values. Training covers technical maintenance skills, soft skills, software, and other topics relevant to employee growth and operations. The trainer also helps evaluate employee performance and monitor adherence to company policies and procedures. The position delivers training through on-site individual sessions, classroom instruction, hands-on sessions, and webinars. It coordinates training logistics and communications, maintains training materials, collaborates with operational teams on audit reviews, and coordinates internal and external resources for training at designated locations or properties. The role requires use of a personal vehicle and travel to multiple locations, estimated at 20%–30% based on national needs. The stated annual pay range is $80,168.40–$87,000.00.

Requirements

Intermediate-level understanding and experience in basic electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
Knowledge of learning and development best practices.
Excellent leadership and professional presentation skills.
Excellent written and oral communication skills.
Exceptional scheduling and organizational skills.
Proficiency with PowerPoint, Microsoft Word, and Excel.
Experience working with Learning Management Systems.
Knowledge of Fair Housing Law.
Classroom facilitation experience is required.
Ability to work in a fast-paced, constantly changing environment and handle multiple tasks daily.
Ability to lift up to 30 pounds.
Ability to use a personal vehicle and travel to multiple locations; must have a valid driver’s license.
Ability to travel 20%–30%, including to regional locations for work, training, meetings, and other work-related activities.
Ability to meet the position’s performance standards and comply with company policies, rules, and procedures.

Nice To Haves

In-depth knowledge of maintenance operations and the property management industry.
Proficiency with Yardi.
Previous demonstrated training experience.

Responsibilities

Facilitate training courses for maintenance team members on topics including Yardi and Yardi Mobile, PMI, customer service, operations, compliance, onboarding, standard operating procedures, and technical maintenance.
Deliver on-site one-to-one, classroom, hands-on, and webinar-based training.
Participate in developing new training courses and special projects based on identified training needs.
Deploy evaluations and assessments to measure training effectiveness, retention, application, and business impact.
Recommend engaging and effective learning tools that meet course objectives and team members’ needs.
Coordinate and communicate training logistics, including invitations, agendas, room setup, schedules, reports, documentation, attendance, and recaps.
Update, order, and maintain training collateral and other associated materials.
Coordinate internal and external resources to plan, develop, and deliver training at designated locations or properties.
Collaborate with operational teams during audit reviews to identify and facilitate training solutions needed for policy compliance.
Perform other duties as directed by the National Director of Training & Development.