Clinical Trainer

Sonova International • Aurora, CO

1d • Hybrid

About The Position

Phonak, a brand of Sonova, is seeking a remote, field-based Clinical Trainer to provide clinical education, product training, and ongoing support to hearing healthcare professionals in an assigned region. The role works with audiologists, hearing aid dispensers, physicians, universities, hospitals, and other hearing healthcare partners to support effective use of Phonak hearing solutions. The Clinical Trainer collaborates with regional sales teams, delivers product presentations, and builds customer relationships to help hearing care professionals provide exceptional patient care.

The position includes frequent travel throughout the assigned region, including overnight travel of up to 75%. Sonova describes its work model as team-customized hybrid, designed to balance individual needs with business goals. The pay range is $97,584–$105,000, and the role is commission-eligible and bonus-eligible.

Requirements

• Doctor of Audiology (Au.D.) or Master's degree in Audiology.
• At least 3 years of hearing aid sales or dispensing experience in a clinical, territory sales, or training environment.
• Strong knowledge of hearing aid technology, clinical applications, and hearing healthcare industry practices.
• Excellent communication and presentation skills, including the ability to educate and engage small and large audiences.
• Strong organizational, time management, and problem-solving skills, with the ability to work independently and manage competing priorities.
• Proficiency with Microsoft Office applications.
• Willingness and ability to travel frequently throughout the assigned region, including overnight travel of up to 75%.

Nice To Haves

• Experience with CRM systems.
• Experience fitting Phonak products.

Responsibilities

• Deliver clinical training, product demonstrations, and educational presentations to hearing healthcare professionals, supporting new product launches and ongoing product knowledge.
• Partner with regional sales teams to identify customer needs, recommend appropriate Phonak hearing solutions, and support sales initiatives within assigned accounts.
• Build and maintain relationships with audiologists, hearing aid dispensers, physicians, universities, hospitals, and other customers throughout the assigned territory.
• Conduct individual and group training sessions, including in-person presentations, virtual training, and remote customer support.
• Represent Phonak at regional, state, and national conferences, customer events, open houses, and educational meetings.
• Meet established customer visit expectations, maintain accurate CRM documentation, and manage territory expenses according to company guidelines.
• Support onboarding and mentoring of new Clinical Trainers.
• Collaborate with internal teams to ensure customer satisfaction and continued clinical education.

Benefits

• Medical, dental, and vision coverage.
• Health Savings, Health Reimbursement, and Flexible Spending/Dependent Care Accounts.
• TeleHealth options.
• 401(k) plan with company match.
• Company-paid life and AD&D insurance, with additional supplemental coverage available.
• Company-paid short- and long-term disability coverage, with buy-up options available.
• Accident and hospital indemnity coverage.
• Legal and identity theft assistance.
• PTO or sick and vacation time, Diversity Day, and paid holidays.
• Paid parental bonding leave.
• Employee Assistance Program, including 24/7 mental health support and five company-paid counseling sessions.
• Internal career growth opportunities.
• Tuition reimbursement.
• Hearing aid discount for employees and family.
• Internal social recognition platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level