Clinical Trainer I

Boston Scientific•San Jose, CA
•Onsite

About The Position

The Clinical Trainer I implements and maintains components of a comprehensive training program for the Cardiac Diagnostics (CDx) Cardiac Monitoring Center (CMC) in Santa Clara, California. The role supports staff and organizational development by addressing process changes, software updates, scientific and technological advances, and their integration into workflows. The trainer leads role progression, coaching, auditing, and other projects. This position is fully onsite, with employees required to work in the local office five days per week. Relocation assistance and employment visa sponsorship are not available.

Requirements

  • Bachelor's degree or equivalent work experience.
  • CCT or CRAT certification.
  • At least 2 years of experience building Holter reports.
  • Proficiency with PCHA.
  • Excellent verbal and written communication skills.
  • Critical thinking, patience, and creativity.

Nice To Haves

  • Teaching or training background.
  • LearnWorlds experience.
  • Ability to work independently as a self-starter with a strong work ethic.
  • CDx/Preventice experience.

Responsibilities

  • Create, support, and execute training and education solutions for CDx CMC.
  • Lead and participate in projects that enhance training and communication programs across regions, divisions, and functions.
  • Track, archive, and analyze training records.
  • Write and edit tailored messages supporting the CDx CMC Clinical training strategy.
  • Lead or support key training initiatives.
  • Maintain and update global policy records in response to audits and regulatory changes.
  • Keep training materials and spreadsheets up to date.
  • Adjust training for each class as needed.
  • Conduct one-on-one coaching sessions for individuals needing further assistance.
  • Assist with workflow audits and identify areas for quality improvement.
  • Assist in developing audit and performance rubrics.
  • Work with Quality and the CMC to complete initiatives and projects.
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