National Accounts Manager - Home Depot

Mohawk Industries • Smyrna, GA

2d • Onsite

About The Position

The National Accounts Manager supports The Home Depot account and serves as a primary point of contact for the Wall Tile and Mosaic portion of the business. The role develops and maintains relationships with Home Depot category merchants, IPR, online teams, and internal partners to drive revenue growth and customer satisfaction. The manager analyzes account and market performance, develops account strategies, leads assortment and product initiatives, and coordinates inventory and program execution across internal teams. The position is based with the Home Depot account team in Smyrna, Georgia, and requires reporting to the office four days per week, along with participation in customer and internal meetings as needed. The posting also identifies a Dallas office address and states that candidates are expected to relocate at their own expense within three weeks of accepting an offer. This is a direct-hire role; sponsorship and relocation assistance are not provided.

Requirements

• Bachelor’s degree in a related field, or equivalent education and/or experience.
• 4–6 years of relevant experience, or equivalent education and/or experience.
• In-depth conceptual and practical knowledge in the job discipline.
• Strong negotiation and contract management skills.
• Excellent communication, problem-solving, and organizational skills.
• Strong presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• High integrity and discretion when handling sensitive and confidential data.
• Proficiency with Microsoft Office Suite products.
• Flexible, adaptable to change, collaborative, and able to manage multiple projects at once.
• Professionalism, judgment, maturity, and resourcefulness when formal guidelines and procedures are absent.
• Ability to lift 50 pounds regularly.
• Ability to work from the Smyrna, Georgia office four days per week and participate in in-person meetings and business activities as required.
• Candidates are expected to relocate at their own expense within three weeks of offer acceptance; relocation assistance is not provided.
• The role does not provide current or future sponsorship assistance.

Nice To Haves

• Two or more years of experience in account management or field sales.

Responsibilities

• Serve as National Account Manager supporting The Home Depot and build customer relationships with merchants and cross-functional teams to drive sales, operational execution, and account growth.
• Analyze point-of-sale data, inventory, assortment, competitive performance, and market trends; translate weekly and year-to-date results into actionable recommendations across Wall Tile, Mosaics, Deco Wall, White Wall, and online channels.
• Lead assortment strategy, line reviews, resets, and SKU productivity; identify underperforming items, recommend replacements, evaluate expansion opportunities, and support product launches and buybacks through execution.
• Develop and execute Home Depot account plans and growth strategies that support revenue objectives and identify business, merchandising, and operational opportunities.
• Manage account inventory and supply-chain execution by monitoring in-stocks, orders, expansions, and project requirements, and partnering with Home Depot and internal planning teams to address risks and improve demand visibility.
• Partner with Planning, Marketing, Product, Operations, Customer Service, and other teams to execute programs and align inventory, samples, displays, product, point-of-purchase materials, and supporting materials with customer timelines.
• Conduct in-person and virtual customer meetings and sales presentations on recommendations, programs, pricing, business opportunities, and account performance.
• Provide senior leadership with regular analysis and updates on account performance, opportunities, risks, market dynamics, and recommended actions.
• Make business decisions informed by knowledge of Home Depot, company objectives, competition, industry practices, and market trends; identify ways to improve performance and execution.
• Communicate and collaborate across the Home Depot account team and broader organization, share information, support team priorities, and contribute to account success.
• Work with the account team from the Smyrna, Georgia office and participate in customer meetings, internal meetings, and other business activities as required.
• Perform other duties and responsibilities as needed to support the Home Depot account and broader business objectives.

Benefits

• Company match on 401(k).
• Employee purchase discount.
• Tuition reimbursement.
• Competitive salary and a comprehensive benefits package.
• Career opportunities and an environment of creativity and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level