NATIONAL ACCOUNTS MANAGER - HOME DEPOT

Mohawk Industries•Smyrna, GA
•Onsite

About The Position

The Home Depot National Accounts Manager supports the Wall Tile and Mosaic portion of the business and serves as a primary point of contact for the account. The role develops and maintains relationships with Home Depot category merchants, IPR, online teams, and internal Dal-Tile partners to drive revenue growth and client satisfaction. The position works collaboratively with the Home Depot account team and internal departments to develop account strategy, analyze performance, manage assortment and inventory, and execute customer programs. The posting lists a Smyrna, Georgia office location and also states that employees must report to the Dallas, Texas office four days per week; it says this requirement is non-negotiable. The job is direct hire and does not provide current or future sponsorship or relocation assistance.

Requirements

  • Bachelor's degree in a related field or equivalent education and/or experience.
  • 4–6 years of relevant experience or equivalent education and/or experience.
  • In-depth conceptual and practical knowledge in the job discipline.
  • Strong negotiation and contract management skills.
  • Excellent communication, problem-solving, and organizational skills.
  • Strong presentation skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • High integrity and discretion when handling sensitive and confidential data.
  • Proficiency with Microsoft Office Suite products.
  • Flexible, adaptable to change, collaborative, and able to handle multiple projects at once.
  • Professionalism, judgment, maturity, and resourcefulness when formalized guidelines and procedures are absent.
  • Ability to lift 50 pounds regularly.
  • Ability to report to the Dallas, Texas office four days per week; the posting states this requirement is non-negotiable.

Nice To Haves

  • Two or more years of experience in account management or field sales.

Responsibilities

  • Serve as the National Account Manager supporting The Home Depot and build strong relationships with Home Depot merchants and cross-functional teams to drive sales, operational execution, and account growth.
  • Analyze point-of-sale results, inventory, assortment, competitive performance, and market trends; translate weekly and year-to-date results into actionable recommendations for Wall Tile, Mosaics, Deco Wall, White Wall, and online channels.
  • Lead assortment strategy, line reviews, resets, and SKU productivity, including identifying underperforming items, recommending replacements, evaluating expansion opportunities, and supporting product launches and buybacks through execution.
  • Develop and execute Home Depot account plans and growth strategies to support revenue objectives, strengthen the company's customer position, and identify business, merchandising, and operational opportunities.
  • Manage account inventory and supply-chain execution by monitoring in-stocks, orders, expansions, and project requirements, and working with Home Depot and internal planning teams to address risks and improve demand visibility.
  • Partner with Planning, Marketing, Product, Operations, Customer Service, and other internal teams to execute Home Depot programs and align inventory, samples, displays, products, point-of-purchase materials, and supporting materials with customer timelines and expectations.
  • Conduct in-person and virtual customer meetings and sales presentations covering recommendations, programs, pricing, business opportunities, and account performance.
  • Provide senior leadership with regular updates and analysis on account performance, opportunities, risks, market dynamics, and recommended actions.
  • Make informed business decisions based on knowledge of Home Depot, company objectives, competitive activity, industry practices, and market trends, and identify opportunities to improve performance and execution.
  • Communicate and collaborate across the Home Depot account team and broader organization, sharing information and supporting team priorities.
  • Work collaboratively from the Smyrna, Georgia office and participate in in-person customer meetings, internal meetings, and other business activities as required.
  • Perform other duties and responsibilities as needed to support The Home Depot account and broader business objectives.

Benefits

  • Company match on 401(k).
  • Employee purchase discount.
  • Tuition reimbursement.
  • Competitive salary and a comprehensive benefits package.
  • Career opportunities and an environment of creativity and growth.
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