National Accounts Manager
JB Poindexter & Co•Sturgis, MI
About The Position
Morgan Olson is seeking a highly motivated account manager to drive growth within national fleets. The role focuses on building long-term customer relationships, expanding market share within existing and targeted accounts, and serving as the primary customer advocate throughout the sales, production, delivery, and ownership lifecycle. Unlike traditional sales roles centered on prospecting, this position emphasizes strategic account management, solution development, technical vehicle specification support, and customer retention.
Requirements
- College degree in business or equivalent and a minimum of 5 years of experience in a relevant field; progressive industry work experience may be considered in lieu of a degree.
- Ability to travel up to 50% of the time.
- Strong CRM skills.
- Strong Microsoft Office skills.
- Strong analytical ability and communication skills.
Nice To Haves
- Previous experience with Salesforce.
Responsibilities
- Develop and maintain relationships with national fleet customers.
- Identify opportunities to increase market share and grow revenue within assigned accounts and market segments.
- Collaborate with customers to define vehicle requirements, specifications, and operational needs.
- Interpret and review vehicle specifications, Bills of Material (BOMs), body configurations, and technical documentation.
- Coordinate with Engineering, Operations, Supply Chain, Service, and Finance teams to ensure customer requirements are executed accurately.
- Manage customer programs from quotation through production, delivery, and post-delivery support.
- Provide proactive communication regarding order status, production schedules, and delivery timelines.
- Support contract negotiations, pricing discussions, and commercial agreements.
- Assist in resolving customer service, warranty, quality, and delivery concerns.
- Monitor accounts receivable and work with customers to ensure timely payment.
- Maintain accurate sales forecasts and develop strategic account plans to achieve annual sales objectives.
- Utilize CRM tools to document customer activity, opportunities, and forecasts.
Benefits
- Medical, dental, and vision insurance
- 401(k)
- Company-paid life insurance
- 10 company-paid holidays
- Vacation and personal time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
