National Accounts Manager

Ravagon Manufacturing•Orlando, FL

2d•Hybrid

About The Position

The National Accounts Manager drives sales for assigned strategic accounts, meeting immediate and long-term sales targets while building lasting relationships with customer executives and business-line leaders. The role targets, secures, manages, and directs key customer business across multiple locations, with responsibility for account performance, growth, and profitability. It coordinates with Ravago Americas channel teams and other functions—including product management, logistics, technical, and commercial teams—to support customer needs and company growth. The position oversees account contracts, budgets, profitability targets, purchasing, planning and inventory, invoicing, accounts receivable, and sales forecasting. It acts as a business partner to customers, develops relationships at multiple organizational levels, identifies customer marketing and partnership opportunities, and helps resolve complex business and marketing challenges. The manager defines success metrics with account teams, monitors program results and return on investment, and uses customer outcomes to support future account growth. The role provides direction for customer activities and supports channel teams in planning and implementing strategic programs. It negotiates with customers and internal teams, contributes ideas across accounts, and leads new-business efforts, including identifying prospects, planning accounts, delivering capabilities presentations, and arranging joint development efforts. The position represents Ravago professionally and promotes collaboration across channels and functions. This is a hybrid in-office and work-from-home role. It involves extensive travel to customers, suppliers, sales and industry meetings, and may require travel to U.S. offices and other countries. The work environment may include shared space and constant noise. Physical demands include regular communication, reading and typing; weekly pushing, pulling, and lifting up to 40 pounds; travel involving periods of sitting, waiting, and standing; and setting up desk equipment and connecting cables.

Requirements

Bachelor’s degree or related training equivalent; equivalent experience may be considered in lieu of a degree.
At least 5 years of relevant work experience in a similar title and scope of responsibility preferred.
Valid driver’s license required.
Proficiency in English required.
Demonstrated ability to develop, grow, and manage strategic national account relationships across multiple locations and business units.
Strong financial acumen and experience with account profitability, budgets, forecasting, contracts, inventory planning, receivables, and revenue performance.
Ability to build and maintain executive-level customer relationships, including with senior leadership and C-suite stakeholders.
Strategic planning, business development, and account management skills, including identifying growth opportunities.
Strong negotiation and influencing skills.
Exceptional verbal, written, presentation, and interpersonal communication skills.
Advanced analytical and problem-solving abilities, including identifying market trends and new business opportunities.
Ability to collaborate cross-functionally and manage multiple priorities while executing strategic initiatives.
Strong organizational and project management skills.
Customer-focused leadership, professionalism, accountability, teamwork, and commitment to measurable results.
Ability to travel extensively and adapt to a shared workspace with constant noise.
Ability to push, pull, and lift up to 40 pounds weekly and set up desk equipment.

Nice To Haves

Sales or sales management experience preferred.
Commodity and/or engineering plastics market experience.
Spanish or Portuguese proficiency.

Responsibilities

Manage assigned strategic national accounts and take responsibility for account performance, growth, and profitability.
Build and maintain customer relationships across multiple locations and organizational levels, including senior executives and C-suite stakeholders.
Act as a business partner to customers, understand their businesses, and recommend strategic solutions and opportunities.
Coordinate with Ravago channel teams and cross-functional groups, including product management, logistics, technical, commercial, supply chain, and finance teams.
Oversee account contracts, budgets, profitability targets, purchasing, planning, inventory, invoicing, accounts receivable, and revenue forecasting.
Ensure Ravago delivers and receives measurable value for the services provided.
Lead negotiations of customer proposals and seek fair, mutually beneficial outcomes.
Develop account success metrics, monitor customer program results, and use insights to improve effectiveness and return on investment.
Provide direction for customer activities and help channel teams plan and implement strategic programs.
Identify prospective customers, conduct new-account planning, deliver capabilities presentations, and identify and plan joint development efforts.
Meet with channel partners and critical suppliers to support success at key accounts.
Represent Ravago professionally and promote unity and collaboration among channels and associated functions.