National Accounts Manager

Ravago Americas • Orlando, FL

20h • Hybrid

About The Position

The National Accounts Manager drives sales for assigned strategic accounts, meeting immediate and long-term sales targets while building durable relationships with customer executives and business-line leaders. The role is accountable for overall account performance, growth, and profitability across multiple customer locations, and coordinates with Ravago Americas’ channels and internal functions to deliver customer value and achieve commercial objectives.

The position oversees account strategy and execution, including contract development and management, budget and profitability planning, purchasing, inventory planning, logistics, invoicing, accounts receivable, and sales forecasting. It serves as a business partner to customers, identifies customer needs and potential marketing or partnership opportunities, leads negotiations, and develops strategic recommendations. The manager also supports business development by identifying prospective customers, preparing account plans and capabilities presentations, and planning joint development efforts.

The National Accounts Manager works cross-functionally with channel teams, product management, logistics, technical, commercial, supply chain, finance, suppliers, and customers. The role defines success measures, monitors results and return on investment, shares successful approaches across accounts, and represents Ravago professionally. It is a hybrid in-office and work-from-home role with extensive travel to customers, suppliers, sales and industry meetings, and potentially to company offices in the United States and other countries.

Requirements

• Bachelor’s degree or equivalent related training; equivalent experience may be considered in lieu of a degree.
• At least 5 years of relevant work experience in a similar title and scope is preferred.
• Financial business acumen demonstrated through previous work experience.
• Experience developing, growing, and managing strategic national account relationships across multiple locations and business units.
• Experience managing account profitability, budgets, forecasting, contracts, inventory planning, receivables, and revenue performance.
• Ability to build and maintain executive-level customer relationships, including with senior leadership and C-suite stakeholders.
• Strategic planning, business development, and account management skills, including identifying growth opportunities.
• Strong negotiation and influencing skills.
• Exceptional verbal, written, presentation, and interpersonal communication skills; strong business writing skills.
• Advanced analytical and problem-solving abilities, including identifying market trends and business opportunities.
• Ability to collaborate cross-functionally with sales, product management, logistics, technical, supply chain, and finance teams.
• Strong organizational and project management skills, including managing multiple priorities and executing strategic initiatives.
• Customer-focused leadership, professionalism, accountability, teamwork, and commitment to measurable results.
• Valid driver’s license.
• Proficiency in English.

Nice To Haves

• Sales or sales management experience is preferred.
• Commodity and/or engineering plastics market experience.
• Spanish or Portuguese bilingual proficiency.

Responsibilities

• Target, secure, manage, and direct select strategic national account business.
• Own overall account performance, growth, and profitability across multiple locations and business units.
• Build and maintain customer relationships at multiple levels, including senior executives and C-suite stakeholders.
• Serve as a business partner to customers, understand their businesses, and help solve complex business and marketing issues.
• Coordinate with Ravago channels and functional teams on product management, logistics, technical and commercial programs, and distribution services.
• Oversee account contracts, budgets, profitability targets, purchasing, planning, inventory, invoicing, accounts receivable, pipeline management, and sales revenue forecasting.
• Identify customer marketing, partnership, cross-selling, and other growth opportunities, including opportunities customers have not yet identified.
• Develop account success metrics and monitor results to maximize program effectiveness and return on investment.
• Lead negotiations of customer proposals and work toward fair, mutually beneficial outcomes.
• Meet with channel partners and critical suppliers to support success at key accounts.
• Provide strategic direction for customer activities and help channel teams plan and implement programs.
• Identify prospective customers, conduct new-account planning, deliver capabilities presentations, and plan joint development efforts.
• Promote collaboration and unity among channels and functions while representing Ravago professionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level