National Account Manager- The Home Depot

Allegion•Remote, Georgia, GA
•$118,000 - $140,200•Remote

About The Position

Allegion is hiring a National Account Manager to lead commercial strategy, revenue growth, and merchant relationships for The Home Depot across HomeDepot.com and the expanding Pro channel. The role manages commercial negotiations, Product Line Reviews (PLRs), promotional roadmaps, and account plans while partnering with field teams and space planners to support in-store execution, planogram compliance, and merchandising integrity. It uses POS analytics and cross-functional coordination to deliver sales, margin, and operational goals. The position is based in the Atlanta, Georgia area (preferred) or may be remote for candidates residing in the Eastern or Central U.S. time zones. Candidates must live in the Atlanta area or within the specified time zones. Travel is 10%–15% for customer meetings, store walks, and internal planning, and may be higher for employees who are not local to Atlanta. Candidates must be legally authorized to work in the United States; employment visa sponsorship is not intended. The role offers a base salary range of $118,000–$140,200, with actual pay based on skills, experience, and other legally permitted factors. The position is bonus-eligible. Benefits include health, dental, and vision coverage; unlimited paid time off; a 401(k) plan with a 6% company match and no vesting period; health savings and flexible spending accounts; disability and life insurance; tuition reimbursement; a voluntary wellness program; employee discounts; community involvement opportunities; and CliftonStrengths assessment and coaching.

Requirements

  • Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or a related discipline.
  • 3–5+ years of experience in account management, retail sales, or commercial e-commerce.
  • Demonstrated experience managing B2B or B2C product catalogs across multiple categories in an e-commerce or home improvement retail environment.
  • Familiarity with retail store operations, merchandising resets, and collaboration with field sales or merchandising teams.
  • Advanced data and analytical capability, including proficiency in Excel and the ability to extract data from multiple sources, identify trends and risks, and provide actionable insights.
  • Strong oral, written, and presentation skills, with the ability to influence internal teams and external retail merchants.
  • Strong project management and organizational skills, including managing multiple deadlines and coordinating cross-functional deliverables without direct supervisory authority.
  • Customer-focused, solution-oriented approach, including resolving complex account challenges and exceeding customer expectations.
  • Must be legally authorized to work in the United States; the company does not intend to sponsor employment visas.
  • Must reside in the Atlanta, Georgia area or within the Eastern or Central U.S. time zones.
  • Ability to travel 10%–15%; travel may be higher if not located near Atlanta.

Nice To Haves

  • Experience partnering with The Home Depot, including HomeDepot.com, Quote Center, or Store Merchandising.
  • Location in the Atlanta, Georgia area is preferred.

Responsibilities

  • Serve as a key contact for HomeDepot.com and Pro, meeting with merchants and the Brand Advocate through Microsoft Teams, phone, and in-person meetings.
  • Develop, execute, and monitor annual business plans and tactical initiatives, including promotional calendars, pricing strategies, new product introductions, and online catalog management.
  • Provide strategic input and recommendations to the Director of Sales for annual operating plans across THD.com and Pro.
  • Evaluate customer needs, propose solutions, and identify cross-selling and upselling opportunities across product categories.
  • Resolve operational issues and oversee actions related to disputes, returns, fines, deductions, and vendor compliance.
  • Oversee Quote Center activities in alignment with The Home Depot’s expansion into the Pro channel.
  • Develop, plan, and set up Product Line Reviews (PLRs).
  • Partner with Field Teams and Channel Marketing on store execution, resets, bay merchandising integrity, off-shelf placements, and promotional events.
  • Connect corporate teams with field representatives on product transitions, launches, and store-level initiatives.
  • Participate in store walks and market visits to assess product availability, brand presentation, competition, and execution quality.
  • Work directly with Field Teams and Space Planners on store walks, planogram execution, and in-store strategy.
  • Lead or participate in account negotiations covering pricing, program agreements, promotional funding, allowances, and contract terms.
  • Deliver monthly and annual financial commitments, including revenue, gross margin, profitability, and positive gross-to-net performance.
  • Manage new product rollouts, online catalog expansions, product transitions, and category line review preparation, analysis, and presentations.
  • Report on POS sell-through, SKU performance, margins, promotion ROI, and financial metrics to customer and internal stakeholders.
  • Coordinate with Product Management, Channel Marketing, Finance, Supply Chain, and Operations to align business objectives and customer execution.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Unlimited paid time off
  • 401(k) plan with a 6% company match and no vesting period
  • Health Savings Accounts
  • Flexible Spending Accounts for healthcare and/or dependent daycare expenses
  • Short-term and long-term disability insurance paid for by Allegion
  • Term life insurance with the option to purchase supplemental coverage
  • Tuition reimbursement
  • Voluntary wellness program with monetary rewards for completing wellness activities
  • Employee discounts through Perks at Work
  • Community involvement and opportunities to give back
  • CliftonStrengths assessment and coaching
  • Bonus eligibility
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