National Accounts Client Services Data Administrator

Rentokil Pest Control•Harrisburg, PA

About The Position

The National Accounts Client Services Data Administrator collaborates with Sales and Sales Support Teams to onboard new customers and process other client data changes, including pricing changes and cancellations. The administrator communicates new, changing, and cancelled client information to field teams by email and plays a key role in the implementation and renewal cycles of National Account clients. The position works under limited supervision and follows standard procedures and written instructions. It also supports database information requests and special projects, maintains departmental reports, may assist with coworker training, and performs other administrative duties as needed.

Requirements

High school diploma or equivalent.
1–3 years of client service experience.
Must have and express a sense of urgency.
Project management, organizational, multitasking, and prioritization skills.
Computer literacy and proficient use of office applications.
Strong written and verbal communication skills.
Detail-oriented.
Ability to learn new business unit software programs as needed.
Ability to work independently and involve others when appropriate.
Ability to organize and prioritize tasks, handle multiple tasks, and meet deadlines.

Responsibilities

Administer clerical processes such as initial service and account setup, pricing and frequency changes, account conversions, and mass cancellations.
Communicate new, changing, and cancelled client information to field teams by email.
Update, record, maintain, and work with moderately large departmental reports.
Assist others in obtaining information from the database and support special projects.
May assist with training and instructing coworkers.
Perform other administrative duties as needed.
Meet expectations for accurate data input, timely client data changes, and timely and accurate field communications.

Benefits

Professional growth opportunities and career development avenues.
Training and development programs.
Tuition reimbursement for full-time colleagues.
Medical, dental, vision, disability, and life insurance, plus other health benefits.
Benefits enrollment immediately upon hire for full-time colleagues, with benefits starting on day one.
401(k) retirement plan with company matching contributions.
Vacation days and sick days.
Company-paid holidays and floating holidays.
Competitive pay; some roles offer performance incentives.
Health, safety, and flexibility-focused workplace mindset.