National Accounts Client Services Data Administrator

Rentokil • Harrisburg, PA

1d

About The Position

The National Accounts Client Services Data Administrator collaborates with Sales and Sales Support Teams to onboard new customers and process other client data changes, including pricing changes and cancellations. The role communicates new, changing, and cancelled client information to field teams by email and supports the implementation and renewal cycles of National Account clients. Key performance indicators include data-input accuracy, timeliness of new starts and client data changes, and timely, accurate field-based communications.

The administrator handles clerical processes such as initial service and account setup, pricing and frequency changes, account conversions, and mass cancellations. Working under limited supervision and following standard procedures and written instructions, the role also assists others with database information and special projects, maintains and works with moderately large departmental reports, and may help train coworkers. Other administrative duties may be assigned as needed.

Requirements

• High school diploma or equivalent.
• One to three years of client service experience.
• A sense of urgency.
• Project management, organizational, multitasking, and prioritization skills.
• Computer literacy and proficient use of office applications.
• Strong written and verbal communication skills.
• Attention to detail.
• Ability to learn new business-unit software programs as needed.
• Ability to work independently and involve others when needed.

Responsibilities

• Collaborate with Sales and Sales Support Teams to onboard new customers and process client data changes.
• Communicate new, changing, and cancelled client information to field teams by email.
• Support implementation and renewal cycles for National Account clients.
• Administer clerical processes, including initial service and account setup, pricing and frequency changes, account conversions, and mass cancellations.
• Update, record, maintain, and work with moderately large departmental reports.
• Assist others in obtaining database information and completing special projects.
• May assist with training and instructing coworkers.
• Perform other administrative duties as needed.

Benefits

• Professional growth opportunities, including multiple avenues to grow a career.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus additional health benefits.
• Benefits enrollment available immediately upon hire for full-time colleagues, with coverage starting on day one.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Performance incentives offered for many roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED