National Account Manager

Nestle Operational Services Worldwide SA • North York, ON

1d • CA$98,600 - CA$115,000 • Remote

About The Position

Nestlé Canada is seeking a National Account Manager to drive profitable growth by developing and executing customer development plans that align with both Nestlé’s business objectives and customers’ strategic priorities. The role involves leading and managing senior-level customer relationships, partnering with field teams for execution at store and regional levels, and collaborating with cross-functional Nestlé teams to build long-term partnerships, identify growth opportunities, and deliver outstanding customer and business results. This is an existing vacancy.

Requirements

• 8+ years of B2B sales, commercial leadership, or general management experience within Fortune 500, premium, luxury, or food & beverage organizations
• 3+ years of franchise, licensing, national program management, and complex contract negotiation experience
• Bachelor’s degree in business, Marketing, Commerce, or a related field
• Strong business acumen with knowledge of marketing, operations, finance, and competitive strategy.
• Proven ability to influence stakeholders, simplify complex concepts, and drive results in fast-paced, ambiguous environments

Responsibilities

• Build and maintain strong relationships with key decision-makers within assigned customer accounts to drive long-term growth.
• Develop compelling business proposals and customer solutions based on consumer insights, customer needs, and market opportunities.
• Lead annual joint business planning processes, including strategy development, execution, and performance reviews.
• Leverage data, insights, and analytics to identify opportunities and inform business decisions within customer channels.
• Lead the development, negotiation, and execution of complex customer agreements, including pricing, promotional, and rebate programs.
• Evaluate business opportunities through financial and cost-benefit analysis to maximize profitable growth.
• Manage contract compliance and the ongoing approval process for customer agreements and deviations.
• Represent Nestlé professionally and credibly in senior-level customer discussions and negotiations.
• Partner with Marketing, Finance, Supply Chain, and Field Sales teams to drive business performance and execute strategic initiatives.
• Lead the implementation of new programs, product launches, and national customer initiatives to ensure successful execution.
• Influence cross-functional teams and stakeholders to achieve business objectives without direct authority.
• Serve as the voice of the customer internally while representing Nestlé’s interests externally.
• Collaborate with customers and internal teams to develop and commercialize new products, guiding projects from concept through launch and execution.

Benefits

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
• Vehicle Eligibility
• Company matched pension plan
• Four weeks of Vacation and five personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior