National Account Manager

Atreo • Gainesville, GA

4d • $70,000 - $80,000 • Hybrid

About The Position

We're seeking a relationship-driven National Accounts Manager to build strategic partnerships with healthcare systems, industrial clients, and other key customers. This role owns designated national accounts, drives service and modernization growth, negotiates long-term agreements, and ensures a high level of customer satisfaction across the account lifecycle. If you're a consultative, executive-savvy relationship-builder who thrives on turning customer trust into long-term revenue growth — we want to talk.

Requirements

• Experience in strategic account management, national accounts, business development, or consultative sales
• Strong executive relationship-building, negotiation, and customer solution skills
• Strong business insight, growth planning, organization, and forecasting ability
• Excellent verbal, written, presentation, and interpersonal communication skills
• Self-motivated, strategic, organized, customer-focused, and results-oriented
• Ability to manage multiple priorities and work both independently and collaboratively

Nice To Haves

• Bachelor's degree
• 5+ years of experience in account management, business development, service sales, or strategic customer management
• Industry experience in healthcare or industrial services
• CRM experience

Responsibilities

• Build and manage long-term relationships with assigned national accounts
• Serve as the main point of contact, understanding each customer's business needs
• Lead account plans and conduct regular account reviews
• Maintain executive-level partnerships across customer organizations
• Identify, develop, and close service, maintenance, upgrade, repair, and modernization opportunities
• Present tailored solutions to meet customer needs
• Support contract renewals and represent Atreo at customer and industry events
• Build trust across customer organizations and anticipate their needs
• Resolve issues in coordination with internal teams
• Monitor satisfaction and ensure timely, professional communication
• Develop annual account growth plans and identify expansion opportunities
• Collaborate on strategic initiatives and monitor market/customer changes
• Support forecasting and revenue planning
• Act as the communication link between customers and internal teams
• Coordinate execution across departments and support project handoff
• Help ensure customer commitments are delivered on time
• Maintain accurate CRM records, forecasts, account plans, and pipeline reporting
• Track renewals, opportunities, account performance, and strategic activity

Benefits

• Health insurance and retirement plans
• Opportunities for career growth within a global organization
• Training and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior