National Account Manager

Group 1001•Zionsville, IN

22h•Remote

About The Position

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees. The IMO (Independent Marketing Organization) National Accounts team is responsible for the support of initiatives to increase the sales of new business, grow assets under management and to improve customer loyalty. Support will include initiatives to onboard new distributors, facilitate the new business process, provide appropriate marketing and operational materials, and to educate our partners on our various products and services. The National Account Manager will use their knowledge of our New Business and Service processes, the annuity marketplace, and our product features to aid and educate IMO marketers and agents to create an ease of doing business with Delaware Life Insurance Company (DLIC). This individual will work closely with Internal Sales Account Specialists, Delaware Life Marketing, and Operations to ensure that our intermediary customers’ needs are met.

Requirements

Bachelor’s Degree or equivalent experience required.
Strong commitment to customer service and quality required.
Candidate must be detail orientated with strong organization, presentation and prioritization skills.
Strong working knowledge of Annuity Products
Excellent communication skills both oral and written
Positive, can-do attitude and ability to see issues from multiple perspectives
Background in Operations/Financial Services experience preferred
Strong presentation and interpersonal skills required
BA/BS degree or 3+ years of equivalent experience required
Series 6 and 63 preferred (must be obtained within six months of start date)

Responsibilities

Provide support of existing IMO’s – at the leadership, marketer, back office and top agent level
Establish and maintain strong working relationships with internal DLM constituencies.
Manage escalations and follow-up activity with IMO’s and their agents.
Visit assigned IMO’s as needed.
Maintain strong and current knowledge of the annuity market, with specific focus on the fixed and fixed indexed annuities.
Partner with product and distribution on new strategic initiatives, such as new products, features and services in support of the company strategy.
Partner with Distribution on new initiatives to expand distribution support and create an ease of doing business.