About The Position

The National Account Executive promotes Mayo Clinic’s core values and supports community-based health care and integrated delivery systems through the sales and services of Mayo Clinic Laboratories (MCL). In alignment with the MCL sales process, this role is responsible for generating new business revenue, establishing long-term business relationships, developing and leading account strategies, managing new-sale activities, and supporting account retention and growth. The position collaborates with internal MCL departments to meet strategic goals and client expectations, communicates the laboratory’s value to health system executive leadership, and leads MCL teams in developing health system relationships and advancing customer and MCL strategic initiatives. The role operates within complex, highly matrixed organizations and focuses on building strong, mutually beneficial relationships with important customers and partners. The incumbent must work from a home office located within the territory of Florida, Alabama, Mississippi, South Carolina, or Georgia. Relocation is not offered. Travel of up to 80% is required. The position is not eligible for visa sponsorship, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. A two-year commitment to the role is required.

Requirements

  • Bachelor’s degree in business or healthcare administration.
  • Three years of sales, business management, or health care industry experience.
  • Understand client organizational priorities through application of client, industry, and competitive knowledge.
  • Apply financial and business acumen to create value analysis for strategic account and opportunity planning.
  • Strong communication, management, and influence skills to engage in value co-creation and joint solution development.
  • Ability to lead multifunctional client and MCL teams.
  • Ability to manage several projects or tasks simultaneously and exercise appropriate judgment when prioritizing projects.
  • Decision-making and problem-solving ability, and adherence to Mayo Clinic and MCL policies and procedures.
  • Ability to work in a diverse environment and communicate with clients in a concise, sensitive, informative, and professional manner, maintaining a positive and courteous tone, including during adversarial discussions.
  • Valid driver’s license and good driving record.
  • Ability to travel extensively on major forms of public transportation; up to 80% travel is required.
  • Must work from a home office located within Florida, Alabama, Mississippi, South Carolina, or Georgia; relocation is not offered.
  • Requires a two-year commitment to the role.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Promote Mayo Clinic’s core values and support community-based health care and integrated delivery systems through MCL sales and services.
  • Generate new business revenue and establish long-term business relationships.
  • Develop and lead specific account strategies and manage new-sale activities.
  • Support account retention and growth.
  • Collaborate and coordinate with internal MCL departments to meet strategic goals and client expectations.
  • Communicate the value of the laboratory to health system executive leadership.
  • Lead MCL teams in developing health system relationships and meeting customer and MCL strategic initiatives.
  • Manage the overall health system relationship and business outcomes.
  • Keep abreast of industry trends, regulatory issues, reimbursement issues, and service requirements.

Benefits

  • Medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • HSA and FSA pre-tax savings accounts for eligible expenses.
  • Competitive retirement package.
  • Continuing education and advancement opportunities.
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