National Account Director

CareDx, Inc. • Brisbane, CA

3d • $325,000 - $340,000 • Remote

About The Position

CareDx is a precision medicine diagnostics company working in transplant, specialty oncology, and cell therapy. It provides molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services to help inform clinical decisions and improve patient outcomes.

The National Account Director leads national enterprise account strategy and execution to drive growth with national health systems, Group Purchasing Organizations (GPOs), national laboratories, and large consolidated oncology organizations. The role owns enterprise account planning, partnership development, contract negotiations and execution, and cross-functional adoption across CareDx’s portfolio, including Solid Organ Transplant, Specialty Oncology, Cell Therapy, and Transplants. The Director partners with internal teams to expand adoption, strengthen strategic relationships, and deliver clinical, operational, and commercial value to enterprise customers. The role reports directly to the VP of Sales.

This is a U.S.-only remote role with travel of up to 75%. The anticipated base salary range is $325,000–$340,000 USD, plus incentive variable compensation. Additional compensation may include discretionary bonuses or incentives and restricted stock units.

Requirements

• At least 10 years of commercial leadership, enterprise account management, national accounts, strategic partnerships, or related experience in healthcare, diagnostics, medical devices, life sciences, biotechnology, or precision medicine.
• Demonstrated success driving enterprise revenue growth, portfolio adoption, account strategy, contracting, and contract pull-through in complex healthcare environments.
• Experience working with IDNs, health systems, GPOs, national laboratories, B2B partners, channel partners, or integrated delivery systems.
• Strong understanding of enterprise contracting, pricing strategy, market access, reimbursement, value-based partnerships, negotiation, and commercial execution.
• Ability to influence executive, clinical, operational, financial, and administrative stakeholders across large, matrixed organizations.
• Experience leading cross-functional initiatives across Sales, Medical Affairs, Market Access, Digital/Solutions, Finance, Legal, Customer Experience, Operations, Strategic Growth, and Business Development.
• Strong executive presence, communication, presentation, negotiation, relationship management, and strategic partnership skills.
• Data-driven approach and ability to use analytics, utilization trends, revenue data, and account insights to guide strategy and execution.
• Ability to travel up to 75% for national accounts, executive meetings, business reviews, and strategic partnerships.

Nice To Haves

• Experience in transplant, oncology, genomics, molecular diagnostics, specialty diagnostics, or specialty healthcare.
• Experience with national laboratory partnerships, IDN strategy, GPO contracting, B2B partnerships, channel management, portfolio selling, or solution-based selling models.
• Familiarity with value-based care, health system economics, clinical workflow integration, and integrated delivery networks.
• Experience presenting business reviews, value propositions, utilization data, and performance insights to executive-level stakeholders.

Responsibilities

• Own and grow strategic enterprise relationships with national IDNs, GPOs, health systems, national laboratories, and large consolidated oncology organizations.
• Develop and execute multi-year account strategies to expand adoption of CareDx testing, digital health solutions, patient services, and future portfolio offerings.
• Lead enterprise account planning, opportunity development, pipeline progression, contracting strategy, and revenue realization.
• Negotiate and execute enterprise agreements, master service agreements, system-wide laboratory services agreements, GPO frameworks, pricing strategies, and partnership models.
• Drive contract pull-through from agreement signature through protocol adoption, utilization growth, behavior change, and measurable revenue impact.
• Build trusted executive relationships with health system leaders, transplant program leadership, health system decision-makers, and administrative stakeholders.
• Partner with Sales, Market Access, Legal, Finance, Customer Experience, Medical Affairs, Operations, Business Development, and Digital/Solutions teams to deliver aligned account plans.
• Lead quarterly business reviews with executive stakeholders, using customer-centric KPIs, utilization, adoption, and performance insights to identify risks and growth opportunities.
• Use data, dashboards, and analytics to monitor account performance, guide decision-making, and strengthen enterprise value delivery.
• Support national laboratory, channel, distribution, and other partnership opportunities aligned with CareDx’s enterprise growth strategy.

Benefits

• Competitive base salary and incentive compensation.
• Health and welfare benefits, including a gym reimbursement program.
• 401(k) savings plan match.
• Employee Stock Purchase Plan.
• Pre-tax commuter benefits.
• Up to 30 days of paid leave annually under the Living Donor Employee Recovery Policy for a full-time employee donating an organ or bone marrow.
• The role may be eligible for discretionary bonuses or incentives and restricted stock units.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed