National Account Consultant

Elevance Health • Richmond, VA

2d • Hybrid

About The Position

The National Account Consultant provides day-to-day service for complex national accounts, typically with 100,000 or more members. The role advises clients on benefit-plan design and coordinates benefit modifications with internal operations and implementation teams. It also analyzes client needs and recommends or implements product improvements and additions to support sales and account growth.

The consultant builds and maintains relationships with clients, members, and brokers; understands client objectives and market needs; delivers on commitments; and leads internal partners in meeting client expectations. The position may also coach and mentor colleagues and travel as needed to meet with prospective clients or other principals. The role is hybrid, requiring associates to work in-office one to two days per week and to live within reasonable commuting distance of a posting location unless an accommodation is granted.

Requirements

• A BA/BS degree and at least 5 years of account-management experience, or an equivalent combination of education and experience.
• A sales license where necessary, or the ability to obtain one within 60 days of hire.

Nice To Haves

• Insurance background.
• Client-facing experience.
• Ability to travel nationally 25–30% of the time.
• Strong project-management skills.

Responsibilities

• Provide day-to-day service for complex national accounts, typically with 100,000 or more members.
• Advise clients on developing and designing benefit plans that meet their needs.
• Direct and coordinate benefit design issues and modifications with internal operations and implementation staff.
• Analyze client needs and develop, design, recommend, or implement product improvements and additions to increase sales.
• Develop relationships with existing accounts, members, and brokers and respond to their inquiries.
• Build relationships with clients to understand their benefits and objectives.
• Influence clients to add products or services to existing accounts.
• Deliver on client commitments.
• Understand client and market needs and communicate requests effectively within Elevance Health.
• Lead coordination among internal partners to meet and exceed client expectations and drive growth and product sales.
• Coach and mentor others as needed.
• Travel as necessary to meet with prospective clients or other principals.

Benefits

• Comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs.
• Equity stock purchase.
• 401(k) contribution.
• Merit increases.
• Paid holidays.
• Paid time off.
• Incentive bonus programs, unless covered by a collective bargaining agreement.
• Medical, dental, and vision benefits.
• Short- and long-term disability benefits.
• 401(k) with company match.
• Life insurance.
• Wellness programs.
• Financial education resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level