National Account Consultant

Elevance Health•Atlanta, GA

3d•$73,680 - $110,520•Hybrid

About The Position

The National Account Consultant is responsible for day-to-day service for complex National accounts, typically with 100,000 or more members. The role advises clients on benefit plan design, coordinates benefit changes with internal teams, and identifies opportunities to improve products, grow sales, and expand services. The consultant builds relationships with clients, members, and brokers; understands client objectives and market needs; delivers on commitments; and coordinates internal partners to meet and exceed client expectations. The role also includes coaching and mentoring others as needed and traveling to meet prospective clients or other principals. This hybrid role requires associates to work in-office 1–2 days per week. Candidates must be within a reasonable commuting distance of the posting location unless an accommodation is granted as required by law. The role may involve national travel 25–30% of the time, as noted among preferred qualifications.

Requirements

A BA/BS and a minimum of 5 years within account management, or an equivalent combination of education and experience.
A sales license where necessary, or the ability to obtain one within 60 days of hire.

Nice To Haves

Insurance background.
Client-facing experience.
Ability to travel nationally 25–30% of the time.
Strong project management skills.

Responsibilities

Advise clients on developing and designing benefit plans that meet their needs.
Direct and coordinate benefit design issues and modifications with internal operations and implementation staff.
Analyze client needs and develop, design, recommend, and implement product improvements or additions to increase sales.
Build relationships with and respond to inquiries from existing accounts, members, and brokers.
Understand clients’ benefits and objectives.
Influence clients to add products or services to existing accounts.
Deliver on client commitments.
Anticipate client and market needs and articulate requests within Anthem.
Lead coordination among internal partners to meet and exceed client expectations and support growth and product sales.
Coach and mentor others as needed.
Travel as necessary to meet with prospective clients or other principals.