Named Account Manager
About The Position
Mitel is seeking dynamic, results-driven Named Account Managers, Vertical Sales, to manage assigned existing accounts and prospect for new-logo opportunities within a geographical territory. The role sells Mitel products through channel partners and involves cultivating client relationships, generating business opportunities, and managing the sales process through closure. The successful candidate uses a consultative sales approach to understand customer needs and recommend tailored technology solutions. They collaborate with partners and cross-functional teams, develop strategic sales plans, support deal structuring and pricing, and maintain accurate forecasts and reports. The role is focused on achieving sales targets while delivering strong customer satisfaction.
Requirements
- Bachelor's degree preferred, or relevant experience in lieu of a degree.
- 5+ years of experience in consultative technology sales, focused on Unified Communications and Consultative Contact Center solutions.
- Successful management of a $3M+ quota.
- Experience selling into SLED, Healthcare, Retail, and Manufacturing verticals.
- Knowledge of Cloud computing, VMware, and Data Centers.
- Creative approach to business planning and implementing sales initiatives.
- Strong account-planning skills.
- Track record of meeting or exceeding sales targets and quotas using a consultative approach.
- Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
- Proficiency in CRM software and other sales tools for pipeline management and reporting.
- Ability to work independently and as part of a collaborative team.
- Excellent written and oral communication, selling, negotiation, and time-management skills.
Nice To Haves
- Knowledge or experience with competitive solutions including RingCentral, 8x8, Cisco, Avaya, Zoom, and Dialpad.
Responsibilities
- Develop and maintain strong relationships with existing clients, serving as the primary point of contact for account-related matters.
- Generate business opportunities and manage the sales process through closure.
- Collaborate with partners to prospect within named accounts and leverage partner engagement.
- Support deal structure and pricing with business-value analysis, and negotiate prices for proactive bids and proposals.
- Maintain high customer satisfaction by delivering value, exceeding expectations, and promptly addressing issues or concerns.
- Use a consultative sales approach to understand client needs and recommend tailored solutions.
- Collaborate with cross-functional teams to develop and implement strategic sales plans that achieve targets and drive revenue growth.
- Conduct discovery sessions with potential clients to uncover pain points and business objectives.
- Customize product presentations and demonstrations to show how Mitel technology solutions can address clients' problems.
- Provide timely and accurate sales forecasts and reports to management, outlining performance metrics and key achievements.
- Strive to exceed sales targets and contribute to the success of the sales team.
Benefits
- Affordable medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Matching 401(k) plan
- Paid holidays, vacation, and sick time
- Employee Assistance Program
- Reward and Recognition Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
