MWR Recreation Assistant (Golf)

Commander, Navy Installations Command•China Lake, CA

10d

About The Position

Performs a variety of duties supporting the Morale, Welfare, and Recreation (MWR) Community Recreation program. Work may include support for special events, recreation information and resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, bowling, golf course, Liberty, and outdoor recreation. The position provides customer service and program support, processes sales and registrations, manages equipment and inventory, assists with program administration and promotion, and supports event setup and breakdown. The role may require irregular hours, including early or late shifts, evenings, weekends, and holidays. Work may involve sitting, walking, extended standing, bending, lifting items weighing up to 40 pounds and occasionally heavier items, and working outdoors for special events. CPR/First Aid and C.A.R.E. training and certification must be held upon placement or obtained within 90 days.

Requirements

Combination of experience related to customer service and/or recreation activity-based functions.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and the scope of Community Recreation activities and their suitability for individuals, groups, ages, and interests.
Knowledge of the functions, procedures, and operations of recreation activities.
Strong customer service skills.
Ability to maintain records, compile and organize data for reports, and research recreation topics for dissemination to customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print production.
Must pass applicable records and background checks, E-Verify employment verification, and any required employment reference checks.
Must hold C.A.R.E. training and CPR/First Aid certification upon placement or obtain them within 90 days of placement.
Must remain drug-free as a Federal employee.
Must maintain the privacy of official work information and data and demonstrate ethical conduct.
If installation access is required, must establish identity in accordance with the Real ID Act requirements.

Responsibilities

Provide customer service and information about Community Recreation programs and activities, including verifying patron eligibility, opening and closing facilities, restocking supplies, and preparing snack bar or prepackaged retail items.
Collect fees for tickets, retail and rental items, classes, trips, and other programs using point-of-sale and computer systems.
Ensure daily sales transaction accuracy and complete a Daily Activity Report at the end of each shift.
Assist customers with Internet registrations, initial log-ins, and event registrations.
Check equipment and resources in and out; collect applicable rental fees; inventory and inspect items upon return; and report loss or damage to a supervisor or program lead.
Ensure rental and checkout forms are completed and reservation and checkout procedures are followed.
Maintain inventory controls and equipment accountability for program equipment and resources.
Assist with day-to-day administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
Inventory equipment, retail goods, supplies, and other items with cash value.
Perform administrative work using computer programs to track inventories, patron usage and comments, and program standards metrics.
Assist with recruitment, training, and scheduling of Community Recreation staff.
Support the command's adherence to EEO principles and policies.
Assist in planning, coordinating, publicizing, marketing, and executing MWR programs and special events.
Schedule entertainment and promotions and update electronic and multimedia support tools as needed.
Promote MWR facilities and events through outreach opportunities on base.
Develop partnerships with on-base and off-base organizations to support MWR programs.
Conduct community outreach and assist in developing contacts.
Assist with preparing professional proposals, executing agreements, and follow-up.
Follow NAVMED P-5010 sanitation requirements.
Initiate and follow up on maintenance trouble calls to resolve equipment and facility issues.
Support Community Recreation event setup and breakdown.
Perform other duties as assigned that pertain to the position.