MWR Recreation Assistant

Commander, Navy Installations Command•Port Hueneme, CA

About The Position

The MWR Recreation Assistant supports one or more specialized recreational activities, which may include Community Activities, ITT, campsites and cottages, arts and crafts, fitness and athletics, golf, skeet, youth activities, bowling, or stables. The position helps operate recreation programs, provides customer service and information, supports event planning and delivery, and ensures compliance with safety and applicable program requirements. Duties may include supervising participants, demonstrating procedures and equipment, conducting instructional classes, coordinating activities, and maintaining related supplies. The assistant supports Community Recreation programs through facility operations, customer eligibility checks, program information, registrations, sales and rentals, inventory control, and daily reporting. The role also helps administer workshops, clinics, trips, events, and outreach efforts; coordinates with on-base and community organizations; and assists with staff recruitment, training, and scheduling. Other responsibilities include facility and equipment issue follow-up, event setup and breakdown, and adherence to EEO principles and sanitation requirements. Employment requires passing suitability and background checks and E-Verify. Irregular hours, including early or late shifts, evenings, weekends, and holidays, may be required. The employee must have or obtain a valid state driver's license within 90 days to transport patrons off base, and must hold or obtain CARE training, Emergency First Responder or CPR/First Aid certification, and Food Handler certification within 90 days of placement. Protective clothing and equipment must be worn when warranted.

Requirements

Experience related to customer service and/or recreation activity-based functions.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and the scope of Community Recreation activities and their suitability for individuals, groups, ages, and interests.
Knowledge of recreation activity functions, procedures, and operations.
Strong customer service skills.
Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print production.
Must meet Federal employment suitability requirements and successfully complete a background investigation.
Must successfully pass E-Verify employment verification; discrepancies must be resolved as a condition of employment.
Must have or obtain within 90 days of placement and maintain a valid state driver's license to transport patrons off base.
Must be CARE trained upon placement or obtain the training within 90 days of placement.
Must hold Emergency First Responder or CPR/First Aid certification upon placement or obtain it within 90 days of placement.
Must hold current Food Handler certification upon placement or obtain it within 90 days of placement.
Must wear protective clothing and equipment when situations warrant.

Responsibilities

Operate or assist with assigned recreation activities and carry out assigned program phases in accordance with established policies.
Provide customer service, information, and support for Community Recreation programs and activities.
Check patron eligibility and provide information about recreation activities and program offerings.
Open and close facilities; order and restock supplies; and prepare snack bar menu items or prepackaged retail items.
Collect fees for tickets, retail and rental items, classes, trips, and other programs using point-of-sale and computer systems.
Ensure accurate daily sales transactions and complete a Daily Activity Report at the end of each shift.
Assist customers with internet registrations, initial log-ins, and event registrations.
Check recreation equipment and resources in and out, collect applicable rental fees, inventory items, inspect returned items, and report damage or loss.
Ensure rental and checkout forms are complete and reservation and checkout procedures are followed.
Maintain inventory controls and equipment accountability for program resources, retail goods, supplies, and other items with cash value.
Assist with workshops, clinics, events, instructional classes, and day or weekend trips in recreation and leisure skill areas.
Assist with day-to-day administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
Use computer software to track resource inventories, patron usage and comments, and program standards metrics.
Assist with recruitment, training, and scheduling of Community Recreation staff.
Support EEO principles and policies.
Assist with planning, coordinating, publicizing, marketing, and executing MWR programs and special events.
Schedule entertainment and promotions and update electronic and multimedia support tools as needed.
Promote MWR facilities and events through on-base outreach and promote available MWR Library Program e-reading resources.
Develop working partnerships and community contacts with on-base and off-base organizations; assist in creating proposals, executing agreements, and following up.
Research and provide information and referrals about recreational opportunities for individuals and families on and off base.
Follow NAVMED P-5010 sanitation requirements.
Initiate and follow up on maintenance trouble calls to resolve equipment or facility issues.
Support setup and breakdown of Community Recreation events.
Perform other duties related to the position as assigned.