MWR Recreation Assistant

Commander, Navy Installations Command•Seal Beach, CA

About The Position

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program. Supported offerings may include special and command events, recreation information and resources, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation. The position provides customer service and administrative and operational support for assigned programs and activities. Work takes place both indoors and outdoors without a fixed schedule; administrative work is performed in a normal office setting. Irregular hours, including early or late shifts, evenings, weekends, and holidays, may be required when needed. The role supports program planning, promotion, delivery, and evaluation; assists with events, workshops, clinics, trips, and recreation activities; and maintains equipment, inventory, records, and program data. It also provides information and referrals about recreation opportunities on and off base and helps develop partnerships with organizations that support MWR programs.

Requirements

Combination of experience related to customer service and/or recreation activity-based functions.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and the scope of Community Recreation activities, including their suitability for different individuals, groups, ages, and interests.
Knowledge of the functions, procedures, and operations of recreation activities.
Strong customer service skills.
Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print production.
Must pass E-Verify employment verification and resolve any discrepancies as a condition of employment.
Must meet federal suitability requirements, including successful completion of a background investigation.
May be required to obtain and maintain Emergency First Responder or CPR, Food Handlers, and/or C.A.R.E. (Controlling Alcohol Risks Effectively) certification within 90 days of hire.
Must remain drug-free throughout federal employment.
If involved in child care services on a Department of Navy installation or in a DON-sanctioned program, must complete the Installation Records Check; certain convictions or findings involving child safety are disqualifying.
Non-U.S. citizens with fewer than three years of recent U.S. residential history may be determined ineligible for employment.
May be required to complete a one-year probationary period.
Must participate in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment.
For access to a military installation, must establish identity in accordance with the Real ID Act requirements if lacking a REAL ID.
Candidates should be committed to improving federal government efficiency, the ideals of the American republic, the rule of law, and the United States Constitution.

Responsibilities

Provide customer service and information about Community Recreation programs and activities, and verify patron eligibility for facility, resource, and equipment use.
Open and close facilities; order and restock supplies; and prepare snack-bar menu items or prepackaged retail items.
Collect fees for ticket, retail, rental, class, trip, and other program sales using point-of-sale and computer programs; ensure transaction accuracy and complete a Daily Activity Report at the end of each shift.
Assist customers with Internet registrations, initial log-ins, and event registrations.
Check equipment and resources in and out; collect applicable rental fees; inventory and inspect returned items; report loss or damage; and ensure forms, reservations, and checkout procedures are completed and followed.
Maintain inventory controls and equipment accountability, and conduct inventories of equipment, retail goods, supplies, and other items with cash value.
Assist with traditional and non-traditional workshops, clinics, events, and day or weekend trips involving leisure and recreation skills, including activities such as camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking, and water sports.
Assist with day-to-day administration of assigned programs, including after-action reports, patronage data collection, program-data entry, and other administrative work using computer software.
Assist with recruiting, training, and scheduling Community Recreation staff.
Support the command’s adherence to equal employment opportunity principles and policies.
Assist with planning, coordinating, publicizing, marketing, and executing MWR programs and special events; schedule entertainment and promotions; and update electronic and multimedia support tools as needed.
Promote MWR facilities and events through on-base outreach and promote online MWR Library Program e-reading resources.
Develop working partnerships and community contacts with on-base and off-base organizations; assist in creating proposals, executing agreements, and following up.
Research and provide information and referrals about recreation opportunities for individuals and families on and off base.
Follow NAVMED P-5010 sanitation requirements and initiate and follow up on maintenance trouble calls to resolve equipment or facility issues.
Assist with setup and breakdown for Community Recreation events.
Perform other duties as assigned that pertain to the position.