MWR Recreation Assistant

Commander, Navy Installations Command•Fallon, NV

About The Position

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program. The role may support special events, recreation information and resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation. Provides customer service and administrative support for Community Recreation programs and activities, including verifying patron eligibility, sharing information about offerings, opening and closing facilities, ordering and restocking supplies, preparing snack bar or pre-packaged retail items, processing registrations and payments, maintaining records and inventories, and preparing daily reports. Supports recreation trips, workshops, clinics, events, community outreach, partnerships, marketing, and event setup and breakdown. May assist with recruitment, training, and scheduling of Community Recreation staff. Performs other duties as assigned that pertain to the position.

Requirements

Combination of experience related to customer service and/or recreation activity-based functions.
Ability to organize, plan, and administer special events and entertainment activities.
Ability to work independently, make sound decisions, and communicate effectively orally and in writing.
Knowledge of the goals, principles, techniques, and procedures used to organize, plan, and conduct leisure-time activities.
Knowledge of the Navy MWR mission and the scope of Community Recreation activities and their suitability for individuals, groups, ages, and interests.
Knowledge of the functions, procedures, and operations of recreation activities.
Strong customer service skills.
Ability to maintain records, compile and organize data for reports, and research recreation topics for customers.
Ability to follow oral and written instructions.
Knowledge of computers, office procedures, and print production.
Must successfully pass the E-Verify employment verification check; discrepancies must be resolved as a condition of employment.
Must meet federal suitability requirements, including successful completion of a background investigation.

Responsibilities

Provide customer service, information, and support for Community Recreation programs and activities, including checking patron eligibility and explaining program offerings.
Open and close facilities; order and restock supplies; and prepare snack bar menu items or pre-packaged retail items.
Assist with the day-to-day administration of assigned programs, including after-action reports, patronage data collection, and program data entry.
Provide recreation experiences through day and weekend trips and assist with workshops, clinics, and events involving leisure and recreation skills.
Conduct inventory and maintain equipment, resources, and inventory controls; ensure rental and checkout forms, reservation procedures, and checkout procedures are completed and followed.
Check equipment and resources in and out, collect applicable rental fees, inventory items, inspect returned items, and report damage or loss to a supervisor or program lead.
Assist customers with Internet registrations, initial logins, and event registrations.
Ensure accurate daily sales transactions and complete a Daily Activity Report at the end of every shift.
Collect fees for tickets, retail and rental items, classes, trips, and other programs using point-of-sale and computer programs.
Support Community Recreation event setup and breakdown and initiate and follow up on maintenance trouble calls.
Adhere to NAVMED P-5010 sanitation requirements.
Research and provide information and referrals about recreational opportunities on and off base.
Assist with professional proposals, agreements, community outreach, and development of partnerships with on-base and off-base organizations.
Promote MWR facilities, events, and online MWR Library e-reading resources; assist in updating electronic and multimedia support tools.
Schedule entertainment and promotions; assist with planning, coordinating, publicizing, marketing, and executing programs and special events.
Support the command’s adherence to EEO principles and policies.
Assist with recruitment, training, and scheduling of Community Recreation staff.
Perform administrative duties using computer software to track resource inventories, patron usage and comments, and program standards metrics.
Perform other duties as assigned that pertain to the position.