Multi-Site Maintenance Supervisor (Horizon North, Sentio & Velaire at Aspera)

Mark-Taylor Residential • Glendale, MO

1d • $37 - $41 • Onsite

About The Position

Mark-Taylor is hiring a Multi-Site Manager of Facilities and Service (Maintenance Supervisor) to support Horizon North, Sentio, and Velaire at Aspera in Phoenix and Glendale, Arizona. The role helps keep the communities operating smoothly through hands-on maintenance repairs, community upkeep, and five-star resident service. The supervisor leads Service Technicians, Facilities Technicians, and Housekeepers, and oversees maintenance operations across multiple communities. The position includes a rotating on-call schedule. The anticipated base pay is $37.00–$41.00 per hour, with an additional $3.00 per hour for all hours worked while on-call; additional hourly pay is available for EPA, CPO, and OSHA certifications. Certification pay eligibility begins 90 days after hire, subject to additional requirements for some certifications.

Requirements

• At least 3 years of experience as a Maintenance Supervisor in multifamily property management.
• Extensive multifamily maintenance operations experience and ability to oversee maintenance functions across multiple communities.
• Leadership experience managing large teams, developing talent, delegating responsibilities, and driving accountability and performance.
• Strong operational and technical knowledge of multifamily maintenance systems, including HVAC, plumbing, electrical, pool maintenance, carpentry, appliances, and preventative maintenance.
• Excellent customer service and communication skills, including supporting resident satisfaction, resolving escalated concerns, and maintaining strong relationships with property management teams.
• Strong organizational and time-management skills, including prioritizing competing needs and ensuring consistent execution across multiple properties.
• Ability to establish and maintain quality-control standards, ensure timely work-order completion, and support apartment-turnover readiness across communities.
• Strong troubleshooting and problem-solving skills, including assessing complex maintenance issues and implementing effective solutions.
• Ability to coordinate vendors, oversee maintenance projects, promote safety, and ensure compliance with OSHA-related standards.
• Ability to maintain consistent operational standards, develop high-performing teams, and deliver exceptional service across assigned communities.
• One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.

Responsibilities

• Lead the Service Technician, Facilities Technician, and Housekeeper team.
• Oversee and perform hands-on maintenance duties to maintain and enhance community value.
• Inspect properties, diagnose issues, and repair HVAC, electrical, plumbing, pool, flooring, carpentry, drywall, appliance, and exterior-structure problems.
• Manage the daily inventory of apartment homes, including the Make-Ready and Turn Board, to support leasing.
• Schedule contractors and vendors as needed.
• Inspect properties for safety hazards and correct them.
• Share rotating on-call duty with service team members and be available to respond to the property after hours when needed, in uniform and with a badge.
• Complete the Weekly Service Report in a timely manner.
• Follow Mark-Taylor safety protocols, programs, policies, and procedures.
• Participate in training classes.
• Train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records for preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready work, and turn units.
• Maintain excellent customer service and positive rapport with residents and team members.
• Oversee, bid, and execute capital projects.

Benefits

• Employee rent discounts, subject to community availability.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits for full-time employees.
• Additional hourly pay for EPA, CPO, and OSHA certifications, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed