Multi-Site Service Technician (Horizon North, Sentio & Velaire at Aspera)

Mark Taylor Residential • Phoenix, AZ

7d • Onsite

About The Position

Mark-Taylor is hiring a Multi-Site Service Technician to support Horizon North, Sentio, and Velaire at Aspera in Phoenix and Glendale, Arizona. The technician handles maintenance repairs and contributes to community upkeep while providing five-star service to residents and team members. The role includes sharing on-call duty with the Manager of Facilities and Service and other service team members; on-call participants receive an additional $3.00 per hour for all hours worked while on call. Additional hourly pay is available for qualifying certifications, subject to applicable requirements and eligibility timing.

Requirements

• General knowledge across multiple trade areas, such as HVAC, plumbing, electrical, drywall, and appliance repair.
• Strong problem-solving skills, including identifying issues, determining appropriate solutions, and completing repairs efficiently.
• Excellent customer service and communication skills, with a commitment to providing a five-star experience for residents and team members.
• Service-oriented approach and ability to respond to resident needs professionally, promptly, and with attention to detail.
• Self-motivated and adaptable, with the ability to take initiative, manage priorities, and work independently.
• Strong attention to detail and commitment to quality workmanship, safety, and maintaining high community standards.
• Ability to communicate effectively and professionally with residents, team members, and vendors.
• Basic understanding of written and verbal English.
• Availability to participate in on-call duty and go to the property when needed.

Nice To Haves

• Basic computer skills and experience using maintenance or property management software.
• EPA, HVAC, CPO, or other industry-specific certifications.
• Experience as an apartment turn technician, make-ready technician, or work-order technician.

Responsibilities

• Assist with completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
• Troubleshoot, diagnose, and correct minor air-conditioning or heating failures, appliance repairs, electrical and plumbing problems, and minor carpentry and drywall issues.
• Perform repairs and preventive maintenance on vacant units as they become available.
• Perform daily pool care, ensure proper chemical balance, and keep the pool area free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys.
• Inspect the property for safety hazards, correct hazards when possible, and inform the Manager of Facilities and Service of hazards.
• Share on-call duty with the Manager of Facilities and Service and service team members, and be available to go to the property when needed in uniform and with a badge.
• Assist with monitoring inventory of parts and cleaning supplies.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits for full-time employees.
• Additional hourly pay for EPA, CPO, and OSHA certifications; additional requirements may apply, and team members are eligible for certification pay 90 days after hire.
• Additional $3.00 per hour for all hours worked while on-call, for service team members who participate in the on-call rotation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed