Multi-Site Service Technician (Horizon North, Sentio & Velaire at Aspera)

Mark-Taylor Residential•Phoenix, AZ
•$22 - $24•Onsite

About The Position

Mark-Taylor is hiring a Multi-Site Service Technician to support Horizon North, Sentio, and Velaire at Aspera in Phoenix and Glendale, Arizona. The technician handles maintenance repairs and contributes to the upkeep of the communities while providing five-star service to residents and team members. The position includes sharing on-call responsibilities with the Manager of Facilities and Service and other service team members.

Requirements

  • General knowledge across multiple trade areas, such as HVAC, plumbing, electrical, drywall, and appliance repair.
  • Strong problem-solving skills, including the ability to identify issues, determine appropriate solutions, and complete repairs efficiently.
  • Excellent customer service and communication skills and a commitment to providing a five-star experience for residents and team members.
  • Service-oriented approach and ability to respond to resident needs professionally, promptly, and with attention to detail.
  • Self-motivated and adaptable, with the ability to take initiative, manage priorities, and work independently.
  • Strong attention to detail and commitment to quality workmanship, safety, and maintaining high community standards.
  • Ability to communicate effectively and professionally with residents, team members, and vendors.
  • Basic understanding of written and spoken English.
  • Ability to participate in on-call duty and be available to go to the property when needed.

Nice To Haves

  • Basic computer skills and experience using maintenance or property-management software.
  • EPA, HVAC, CPO, or other industry-specific certifications.
  • Experience as an apartment turn technician, make-ready technician, or work-order technician.

Responsibilities

  • Assist with completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
  • Troubleshoot, diagnose, and correct minor air-conditioning or heating failures, appliance repairs, electrical and plumbing problems, and minor carpentry and drywall issues.
  • Perform necessary repairs and preventive maintenance on vacant units as they become available.
  • Perform daily pool care, ensure the pool is properly balanced chemically, and keep the area free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards that could pose liability, correct hazards, and inform the Manager of Facilities and Service.
  • Share on-call duty with the Manager of Facilities and Service and service team members, and be available to go to the property when needed in uniform and with a badge.
  • Assist in monitoring inventory of parts and cleaning supplies.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Medical, dental, and vision benefits for full-time employees.
  • Additional $3.00 per hour for service team members participating in the on-call rotation, for hours worked while on-call.
  • Additional hourly pay for EPA, CPO, and OSHA certifications; certification pay eligibility begins 90 days after hire, and additional requirements may apply.
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