Multi-Site Maintenance Supervisor (Horizon North, Sentio & Velaire at Aspera)

Mark Taylor Residential • Glendale, AZ

1d • Onsite

About The Position

Mark-Taylor is hiring a Multi-Site Maintenance Supervisor to support Horizon North, Sentio, and Velaire at Aspera in Phoenix and Glendale, Arizona. The role oversees maintenance operations across multiple multifamily communities, maintains and enhances community value, and provides high-quality service to residents. The supervisor leads Service Technicians, Facilities Technicians, and Housekeepers; performs and oversees maintenance work; coordinates vendors and capital projects; and helps ensure consistent safety, quality, and operational standards across all assigned communities. The position shares rotating on-call duty with service team members and may require after-hours property visits.

The anticipated base pay is $37.00–$41.00 per hour. Service team members participating in the on-call rotation receive an additional $3.00 per hour for hours worked while on-call. Additional hourly pay is available for EPA, CPO, and OSHA certifications, subject to applicable requirements. Full-time employees are offered benefits. Housing discounts are subject to availability at each community. Employment is contingent on pre-employment screening, including drug testing.

Requirements

• At least 3 years of experience as a Maintenance Supervisor in multifamily property management.
• Extensive experience in multifamily maintenance operations and the ability to oversee maintenance functions across multiple communities.
• Proven leadership experience managing large teams, developing talent, delegating responsibilities, and driving accountability and performance.
• Strong operational and technical knowledge of multifamily maintenance systems, including HVAC, plumbing, electrical, pool maintenance, carpentry, appliances, and preventative maintenance.
• Excellent customer service and communication skills, including the ability to support resident satisfaction, resolve escalated concerns, and maintain strong working relationships with property management teams.
• Strong organizational and time-management skills, including the ability to prioritize competing needs and oversee maintenance operations across multiple properties.
• Ability to establish and maintain quality control standards, ensure timely work order completion, and support apartment turnover readiness across communities.
• Strong troubleshooting and problem-solving skills, including the ability to assess complex maintenance issues and implement effective solutions.
• Ability to coordinate vendors, oversee maintenance projects, promote safety, and ensure compliance with OSHA-related standards.
• Ability to maintain consistent operational standards, develop high-performing teams, and deliver exceptional service across assigned communities.
• One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.

Responsibilities

• Lead Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and perform hands-on maintenance duties to maintain and enhance community value.
• Inspect properties, diagnose problems, and make repairs involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, appliances, and exterior structures.
• Manage the daily inventory of apartment homes and the Make-Ready and Turn Board to support leasing efforts.
• Schedule contractors and vendors as needed.
• Inspect properties for safety hazards that may pose liability and correct identified hazards.
• Share rotating on-call duty with service team members and be available to visit the property after hours when needed, wearing a uniform and badge.
• Complete the Weekly Service Report in a timely manner.
• Follow Mark-Taylor safety protocols, programs, policies, and procedures.
• Participate in training classes and train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records for preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready units, and turn units.
• Maintain excellent customer service and positive rapport with residents and team members.
• Oversee, bid, and execute capital projects.
• Ensure timely work order completion, apartment turnover readiness, quality control, vendor coordination, and consistent operational standards across assigned communities.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Career growth opportunities.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits for full-time employees.
• Additional $3.00 per hour for service team members for hours worked while participating in the on-call rotation.
• Additional hourly pay for EPA, CPO, and OSHA certifications, subject to applicable requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed