Multi-Site Leasing Consultant - Orlando

Vidalta Residential•Orlando, FL

About The Position

The Multi-Site Leasing Consultant is responsible for leasing and strategic marketing across multiple residential communities. The role supports occupancy and revenue goals by working at various properties, analyzing market conditions, applying tailored sales strategies, mentoring on-site teams, and promoting operational excellence. The consultant also conducts tours, processes applications and lease documents in compliance with Fair Housing laws and company policies, checks property presentation, supports resident retention, and resolves complex resident concerns. Success is measured through portfolio occupancy, lead-to-lease conversion, resident retention, mystery shop scores, and leasing volume. Targets include maintaining a resident retention rate of 50% or higher and quarterly mystery shop scores of at least 90%.

Requirements

  • High school diploma or equivalent.
  • At least one year of demonstrable experience in sales, customer service, or property management leasing.
  • Exceptional written and verbal communication abilities.
  • Strong organizational and time management skills.
  • Knowledge of Fair Housing laws and associated regulations.
  • Valid driver’s license and reliable personal transportation.

Nice To Haves

  • Strong proficiency with RealPage solutions, including One-Site, Knock, Revenue Management, Spend Management, and Facilities; EliseAI; PayScore; and Google Workspace.
  • Experience with alternative property management software and platforms, with consideration given to the breadth and depth of expertise.
  • Bilingual ability.

Responsibilities

  • Develop and execute sales and leasing strategies suited to the market conditions of communities in the assigned region.
  • Conduct competitive analyses, including rental-rate benchmarking and reviews of competitor marketing tactics, to identify revenue-growth opportunities.
  • Analyze performance metrics and lead-to-lease conversion rates to identify and address sales-funnel bottlenecks.
  • Conduct property tours at various sites and communicate each community’s value proposition and amenities to prospective residents.
  • Process rental applications, perform background checks, and prepare lease documentation in compliance with Fair Housing laws and company policies.
  • Verify that communities meet brand expectations for curb appeal and vacant-unit readiness, and implement corrective action plans as needed.
  • Coach and mentor on-site leasing teams in sales techniques and telephone sales protocols.
  • Promote consistent use of company Standardized Operating Procedures and best practices across visited sites.
  • Assist with developing and delivering training materials for ongoing team development.
  • Participate in planning and executing resident events and retention programs to support lease renewals and resident satisfaction.
  • Manage complex resident inquiries and concerns and work toward prompt, satisfactory resolutions.
  • Meet occupancy, conversion, retention, mystery shop, and leasing-volume performance goals across the assigned portfolio.
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