MS/Patient Access Rep

Tallahassee Memorial Healthcare • Tallahassee, FL

1d

About The Position

Under the supervisor’s direction, the MS/Patient Access Rep answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow-up. The role contributes to a safe environment for colleagues, visitors, and patients. It also provides information to patients, performs and documents provider-office and online audits, communicates provider coding accuracy concerns and challenges, maintains accurate and up-to-date records, generates reports, and performs miscellaneous duties.

Requirements

• High school diploma or equivalent, such as a certificate of high school equivalency.
• Two years of relevant, job-related work experience.

Responsibilities

• Answer incoming telephone calls efficiently and courteously.
• Schedule patient appointments in accordance with policy.
• Send messages to appropriate clinics for follow-up.
• Provide information to patients.
• Contribute to a safe environment for colleagues, visitors, and patients.
• Perform and document provider-office and online audits.
• Communicate provider coding accuracy concerns and challenges.
• Maintain accurate, up-to-date records and generate reports.
• Perform miscellaneous duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED