MRO Business Development Manager - Austin, TX

Fictiv•Austin, TX

10d•$77,000 - $88,000

About The Position

The MRO Business Development Manager identifies, develops, and expands maintenance, repair, and operations (MRO) opportunities across targeted accounts, particularly industrial manufacturing and automation customers. The role grows MISUMI Americas Factory Automation business by building relationships with key stakeholders, understanding site-level maintenance needs, and providing strong customer support. It works with internal teams on account strategies, demand forecasting, and introducing products, services, and solutions that improve uptime and standardize procurement. The position is focused on increasing revenue and share of wallet within key manufacturing accounts, working closely with the Spares team. It partners with customer maintenance, engineering, and procurement teams to uncover opportunities involving mechanical components and automation applications. An engineering background is a plus for establishing technical credibility, understanding requirements, addressing reliability and uptime challenges, and recommending appropriate solutions.

Requirements

1–3 years of experience in MRO, industrial sales, business development, or application engineering within a manufacturing or industrial environment.
Technical aptitude to understand mechanical components, automation equipment, and engineering drawings or specifications, and discuss them credibly with maintenance and engineering teams.
Strong consultative selling and problem-solving skills, including the ability to identify maintenance, reliability, and operational improvement opportunities.
Excellent interpersonal, negotiation, and relationship-management skills across maintenance, operations, procurement, and leadership teams.
Results-driven mindset with demonstrated success growing accounts, expanding share of wallet, and developing long-term customer programs.
Strong verbal and written communication skills, including the ability to present value-based solutions and business cases.
Proficiency with CRM systems and Microsoft Office tools, including Excel and PowerPoint.
Self-motivated and accountable, with the ability to work independently and collaborate cross-functionally.
Ability and willingness to travel at least 30%.

Nice To Haves

Bachelor's degree in Mechanical, Industrial, Manufacturing, Electrical, or a related engineering discipline, or equivalent technical experience.
Working knowledge of industrial products, supply-chain processes, and inventory or vending solutions.
Prior experience as an application, sales, maintenance/reliability, or manufacturing engineer.
Familiarity with CAD tools such as SolidWorks or configurable mechanical component catalogs.

Responsibilities

Develop and maintain relationships with maintenance, operations, procurement, and engineering teams across assigned accounts.
Identify and grow opportunities by understanding site-level maintenance needs, spend, and reliability challenges.
Apply engineering and technical knowledge to evaluate customer applications, review component requirements and specifications, and recommend solutions.
Promote MISUMI Americas Factory Automation solutions to improve uptime, reduce total cost, and increase share of wallet.
Provide customer feedback to internal teams to support MRO product, service, and inventory program development.
Create and deliver presentations, proposals, and account plans for customer stakeholders and internal leadership.
Use consultative selling strategies to expand MRO revenue.
Support sales forecasting, pipeline management, and KPI tracking.
Lead negotiations and manage implementation of programs and agreements.
Collaborate cross-functionally to support account execution and ongoing customer needs.
Support on-site account development and relationship building.
Maintain and contribute to the QMS.