MRI Patient Registration - Part Time

ORA Orthopedics • Moline, IL

1d

About The Position

The MRI Patient Registration team member supports smooth front-office operations at ORA's Imaging Center and serves as patients’ first and last interaction during their visit. The role includes welcoming patients, checking them in and out, updating and verifying patient and insurance information, collecting payments, preparing and assisting with appointment paperwork, answering questions and phone calls, scanning reports into electronic medical records, scheduling follow-up appointments, maintaining a clean waiting area, and completing closing duties. Staff are accountable for providing high-level care, protecting patient confidentiality, and complying with HIPAA rules and regulations.

Requirements

• High school diploma or equivalent.
• Strong understanding of customer service principles.
• Excellent interpersonal, oral, and written communication skills.
• Ability to organize and prioritize tasks effectively and accurately.

Nice To Haves

• Previous customer service experience in a medical office.

Responsibilities

• Greet patients politely, promptly, and warmly.
• Conduct patient check-ins and check-outs.
• Update patient and insurance information.
• Verify insurance eligibility.
• Collect payments.
• Maintain a clean, professional waiting area.
• Prepare paperwork for upcoming appointments and assist patients with completing paperwork.
• Address patient questions.
• Scan and attach reports to the patient's electronic medical record.
• Schedule follow-up appointments.
• Handle patient phone calls.
• Perform closing office duties.
• Provide high-level care, maintain patient confidentiality, and comply with HIPAA rules and regulations.

Benefits

• Benefits are offered as part of ORA Orthopedics' employment package; some benefits depend on the position and employment status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED