Patient Registration

Minneola Healthcare•Minneola, KS

About The Position

Minneola Healthcare is seeking a Patient Registration Specialist to serve as a first point of contact for patients, helping provide a positive experience in person and by phone. The role supports patient-centered care by creating a warm, welcoming environment and delivering attentive, accurate service. The specialist schedules appointments, handles phone inquiries, collects co-payments, maintains patient information in the clinic’s electronic medical records (EMR) system, and provides administrative support to clinic staff. The position contributes to efficient clinic operations, seamless patient flow, and the organization’s mission of compassionate care.

Responsibilities

  • Greet and assist patients in a friendly and professional manner, ensuring a welcoming atmosphere.
  • Schedule patient appointments efficiently, considering availability and appropriate scheduling guidelines.
  • Answer incoming calls, address inquiries, schedule appointments, and direct calls to appropriate staff members.
  • Collect co-payments for services rendered and ensure accuracy in financial transactions.
  • Maintain patient records and information accurately in the clinic’s electronic medical records (EMR) system.
  • Assist with administrative tasks such as filing, scanning, and organizing documents to support efficient clinic operations.
  • Collaborate with other clinic staff to ensure seamless patient flow and exceptional customer service.
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