Patient Registration

Minneola Healthcare•Minneola, KS

About The Position

Minneola Healthcare is seeking a Patient Registration Specialist to serve as a first point of contact for patients visiting the clinic or calling by phone. The role supports a positive patient experience by scheduling appointments, handling inquiries, collecting payments, maintaining records, and providing administrative support to clinic staff. The position contributes to Minneola Healthcare’s mission of personalized, patient-centered, compassionate care and a welcoming environment for the community.

Responsibilities

  • Greet and assist patients in a friendly, professional manner and help create a welcoming atmosphere.
  • Schedule patient appointments efficiently, considering availability and appropriate scheduling guidelines.
  • Answer incoming calls, address inquiries, schedule appointments, and direct calls to appropriate staff members.
  • Collect co-payments for services rendered and ensure accurate financial transactions.
  • Maintain patient records and information accurately in the clinic’s electronic medical records (EMR) system.
  • Provide administrative support, including filing, scanning, and organizing documents.
  • Collaborate with clinic staff to support seamless patient flow and exceptional customer service.
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