Patient Registration

Amsurg•Newark, DE

About The Position

AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers, partnering with physicians and health systems to provide high-quality, patient-first care. The Patient Registration role welcomes patients and visitors, gathers identification and insurance information, ensures required documentation is completed, and updates patient accounts. It also handles payments, receipts, collection balancing, patient chart preparation, office inventory and equipment, mail, deliveries, and bank deposits as needed. The role protects the confidentiality of patients’ personal and financial information, follows center policies and procedures, attends required education, and maintains regular and predictable attendance.

Requirements

  • Strong knowledge of Microsoft Excel and Outlook.
  • Regular and predictable attendance is required.

Responsibilities

  • Welcome patients and visitors in person or by telephone.
  • Collect patient identification cards and insurance information.
  • Ensure documentation is completed and all necessary documents are signed by the patient.
  • Update patient accounts with personal and financial information in the revenue management system.
  • Collect copayments and deductibles as needed.
  • Record payments in the billing system or log and issue receipts for payments received.
  • Balance upfront collections at the end of the shift.
  • Notify clinical staff when a patient is ready to proceed to the clinical area.
  • Accept deliveries to the ambulatory surgery center as needed.
  • Maintain business office inventory and equipment by checking stock levels.
  • Receive and open office mail as needed.
  • Take deposits to the bank as needed.
  • Maintain confidentiality of patients’ personal and financial information.
  • Prepare patient charts for the following day.
  • Follow center policies and procedures and report needed changes and discrepancies.
  • Attend all required education.
  • Maintain regular and predictable attendance.
  • Perform other miscellaneous duties as assigned.

Benefits

  • Medical, dental, vision, life, and disability benefits.
  • Healthcare, dependent care, limited healthcare, transportation, and parking FSAs, as well as HSAs.
  • Matching 401(k) plan.
  • Paid time off, accruing each pay period; employees can earn 20 to 25 days per calendar year depending on position.
  • Nine observed holidays.
  • Paid family leave.
  • Qualifying employees may enroll in benefits on the first of the month following 30 days of employment.
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