MPD Inside Sales Coordinator

Southwest Microwave • Tempe, AZ

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About The Position

The MPD Inside Sales Coordinator supports the sales and management teams through quotation preparation and management, CRM administration, sales reporting, marketing activities, lead management, and sales and technical calls. The role helps maintain effective communication among Sales, Marketing, Technical, and Customer Service departments.

The position prepares quotations for catalog products and custom RF/microwave interconnect solutions, reviews customer requests and technical documentation, and coordinates custom quote requirements with internal departments to establish feasibility, costs, lead times, and pricing. It also involves customer satisfaction surveys and facilitating specification reviews with Quality and Engineering.

Applicants must successfully pass a drug test and background screening. The employer participates in E-Verify. Due to U.S. export control laws and regulations, candidates must be U.S. citizens or permanent residents.

Requirements

• Minimum of 2 years of experience in a corporate sales environment.
• Proven successful interface with customers.
• Excellent analytical, communication, and organizational skills.
• Demonstrated ability to prioritize work schedules and multitask.
• Computer proficiency in MS Word, Excel, PowerPoint, and CRM systems.
• Excellent customer service skills.
• Ability to work as part of a small team and with international colleagues.
• Ability to effectively communicate and present to all levels within the organization.
• High school diploma/GED or equivalent combination of education and experience.
• Ability to sit at a workstation for prolonged periods.
• Must be a U.S. citizen or permanent resident.

Nice To Haves

• Associate’s degree or related professional experience.

Responsibilities

• Prepare and manage quotations for standard catalog products and custom RF/microwave interconnect solutions.
• Review customer RFQs, drawings, specifications, quantities, delivery requirements, and special documentation requirements to ensure quote accuracy and completeness.
• Use Microsoft Office applications and ERP systems to prepare, generate, and manage customer quotations.
• Coordinate custom quotation requirements with Engineering, Operations, Purchasing, Quality, and Sales to establish feasibility, cost, lead time, tooling/NRE, and pricing.
• Apply approved pricing, discount levels, minimum order quantities, minimum order values, and margin guidelines.
• Identify existing standard or previously designed products that may satisfy customer requirements before initiating a new custom design.
• Prioritize multiple RFQs and customer requests while meeting established quote turnaround and response-time targets.
• Follow up on significant or aging quotations and communicate relevant opportunities, issues, and customer feedback to the Sales team.
• Handle customer satisfaction surveys.
• Facilitate specification reviews with Quality and Engineering.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Tuition reimbursement
• Three weeks of paid time off
• Nine paid holidays per year
• Commitment to work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED