Move Coordinator

JLL • Playa Vista, CA

2d • $54,800 - $67,200 • Onsite

About The Position

The Move Coordinator manages the complete lifecycle of office relocations, from initial planning and coordination through move-day execution and post-move follow-up. The role serves as the central point of contact for small and large moves, coordinating with clients, internal stakeholders, administrators, managers, and vendors to deliver seamless transitions and maintain strong customer satisfaction.

This is a highly data-intensive role involving move matrices, seating and spatial data, detailed recordkeeping, and accurate cost reconciliation. The coordinator supports workplace services and employee productivity by providing transparent communication, resolving issues, and keeping move information accurate for reporting and real-time decisions.

Requirements

• At least 3 years of experience in a corporate environment.
• Strong customer service and hospitality orientation, with the ability to build rapport.
• Excellent written and verbal communication skills and confidence in client-facing interactions.
• Proficiency with information technology tools and platforms.
• Strong analytical and organizational capabilities.
• Professional presentation skills and executive presence.
• Comfort conversing with client managers and senior stakeholders.
• Must be authorized to work in the United States without sponsorship; visa sponsorship is not provided.

Nice To Haves

• College degree; preferred but not required.
• Experience pulling and interpreting data for reporting and analysis.
• Basic project management skills and knowledge of project management methodologies.
• Proven track record in customer relations and vendor relationship management.
• Familiarity with workspace planning and office move coordination.

Responsibilities

• Manage new-hire onboarding information and coordinate with administrators and managers to support smooth transitions.
• Conduct planning sessions with administrators and team managers about move logistics, blocking strategies, and relocation details.
• Maintain and update move matrices with customer information and technical requirements.
• Assess cubicle conditions, order missing parts, and coordinate ergonomic adjustments.
• Review and validate move lists, proactively identifying and resolving potential issues.
• Analyze furniture layouts and determine locations for files, storage, and mobile workstations.
• Distribute move materials such as boxes, labels, pin-ups, and move instructions.
• Serve as the primary liaison between internal teams and move vendors, communicating desk additions and last-minute seating changes.
• Schedule moving vendors and coordinate security access and badging requirements.
• Arrange disconnection and reconnection of IT equipment, servers, printers, and phone systems.
• Manage on-site check-out and check-in processes and ensure personnel are properly located.
• Supervise vendors and customers on-site throughout move day.
• Conduct post-move walk-throughs and coordinate adjustments with vendors.
• Arrange vendor services for power and data installation as required.
• Submit service tickets for space cleaning, key distribution, and furniture placement.
• Send welcome communications with new-location information and site services details.
• Resolve issues involving lost or misplaced items.
• Coordinate scrap removal, furniture recycling or reuse, and excess chair removal.
• Schedule pickup of crates and moving boxes.
• Update seat assignments after projects and incremental moves for accurate reporting.
• Complete special projects and administrative duties as assigned.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed