Move Coordinator

JLL • Los Angeles, CA

3d • $54,800 - $67,200 • Onsite

About The Position

The Move Coordinator delivers seamless office move experiences focused on customer satisfaction and operational excellence. The role manages the complete move lifecycle, from initial planning and coordination through post-move follow-up, with transparent communication and accurate reconciliation of move-related costs. As the central point of contact for office relocations of varying sizes, the coordinator partners with internal stakeholders, vendors, and clients to support smooth transitions and employee productivity and satisfaction.

This is a highly data-intensive role requiring diligent tracking, management of complex move matrices, analysis of spatial and seating data, and accurate database maintenance to support reporting and real-time decision-making. The position is on-site in Playa Vista, California, and does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• At least 3 years of experience in a corporate environment.
• Strong customer service and hospitality orientation, with the ability to build rapport.
• Excellent written and verbal communication skills and confidence in client-facing interactions.
• Proficiency with information technology tools and platforms.
• Strong analytical and organizational capabilities.
• Professional presentation skills and executive presence.
• Comfort conversing with client managers and senior stakeholders.
• Must be authorized to work in the United States without sponsorship; this position does not provide visa sponsorship.

Nice To Haves

• College degree; preferred but not required.
• Experience pulling and interpreting data for reporting and analysis.
• Basic project management skills and knowledge of project management methodologies.
• Track record in customer relations and vendor relationship management.
• Familiarity with workspace planning and office move coordination.

Responsibilities

• Manage new-hire onboarding information and coordinate with administrators and managers to support smooth transitions.
• Conduct planning sessions with administrators and team managers about move logistics, blocking strategies, and relocation details.
• Maintain and update the move matrix with customer information and technical requirements.
• Assess cubicle conditions, order missing parts, and coordinate ergonomic adjustments.
• Review and validate move lists, identifying and resolving potential issues proactively.
• Analyze furniture layouts and determine locations for files, storage, and mobile workstations.
• Distribute move materials, including boxes, labels, pin-ups, and move instructions.
• Serve as the primary liaison between internal teams and move vendors, communicating desk additions and last-minute seating changes.
• Schedule moving vendors and coordinate security access, including badging requirements.
• Arrange disconnection and reconnection of IT equipment, servers, printers, and phone systems.
• Manage on-site check-out and check-in processes to ensure personnel are properly located.
• Supervise vendors and customers on-site throughout move day.
• Conduct post-move walk-throughs and coordinate necessary vendor adjustments.
• Arrange vendor services for power and data installation as required.
• Submit service tickets for space cleaning, key distribution, and furniture placement.
• Send welcome communications with new-location information and site services details.
• Resolve issues involving lost or misplaced items.
• Coordinate vendor services for scrap removal, furniture recycling or reuse, and excess chair removal.
• Schedule pickup of crates and moving boxes.
• Update seat assignments following projects and incremental moves for accurate reporting.
• Complete special projects and administrative duties as assigned.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed