Mountain Operations Attendant

Treetops Resort•Gaylord, MI

7d•Onsite

About The Position

The Mountain Operations Attendant ensures smooth operations on the slopes and tubing areas. The role includes checking tickets, operating ski and tubing lifts, making snow as needed, and assisting guests while maintaining a safe and friendly environment. The ideal candidate enjoys working outdoors, has a positive attitude, and balances excellent guest service with a focus on safety. This seasonal position is based at Treetops Resort in Gaylord, Michigan. Work takes place outdoors in varying weather conditions, including snow, ice, and cold temperatures. The role requires extended periods of standing and walking, frequent bending, kneeling, crouching, climbing, and reaching, and the ability to handle items weighing up to 50 pounds. Weekend, holiday, and evening availability may be required during the winter season.

Requirements

Must be at least 18 years of age.
Ability to work outdoors in varying weather conditions, including snow, ice, and cold temperatures.
Ability to stand and walk for extended periods throughout the shift.
Ability to frequently bend, kneel, crouch, climb, and reach.
Ability to lift, carry, push, and pull up to 50 pounds.
Strong communication skills and a friendly, approachable personality.
Ability to work independently and as part of a team.
Flexibility to work weekends, holidays, and evenings as required during the winter season.

Nice To Haves

Previous experience in mountain or outdoor recreation operations is a plus but is not required.

Responsibilities

Check lift tickets and season passes to confirm guests have valid access to mountain areas.
Operate ski and tubing lifts according to operating procedures and safety standards, assisting guests with loading and unloading as needed.
Monitor guest safety and provide instructions or assistance at loading and unloading areas.
Operate snowmaking equipment as directed, monitor weather and snow conditions, and help maintain suitable skiing and tubing surfaces.
Conduct routine operational checks and promptly report equipment malfunctions, maintenance concerns, or unsafe conditions to a supervisor.
Greet guests positively and provide assistance and directions as needed.
Provide information about mountain activities, lift operations, and resort services.
Help maintain clean, organized, and safe lift stations and guest areas.
Follow resort policies, procedures, and safety requirements to promote a safe environment for guests and team members.
Perform other duties as assigned to support resort operations.