Mortgage Sales Manager

Mutual of Omaha Mortgage•Dallas, TX

5d•$90,000 - $300,000•Remote

About The Position

Mutual of Omaha Reverse Mortgage is hiring a Mortgage Sales Manager/Team Leader to manage a team of 8–12 reverse mortgage Loan Officers in a call-center environment. The team is supported by a marketing operation that provides leads. The manager helps the team meet daily, weekly, and monthly metrics set by Mutual of Omaha Mortgage, while supporting customers through an educational, honest, ethical, and open dialogue about reverse mortgages and retirement planning.

Requirements

At least 2 years of experience managing a team of reverse mortgage Loan Officers in a call-center environment; the employer will also consider managers with mortgage experience managing inside call centers who lack reverse mortgage experience.
Exceptional written and verbal communication skills.

Nice To Haves

At least 2 years of reverse mortgage experience in a call-center environment for a Loan Officer applicant considered for the role.

Responsibilities

Conduct daily and weekly training sessions and call reviews.
Screen, interview, and hire team members.
Manage lead conversions and team metrics.
Manage a pipeline of loans and ensure they close in a timely manner.
Coach and motivate the team.
Assist upper management in growing the HECM department.

Benefits

Vacation hours accrue each pay period; balance maximums are based on years of service.
40 hours of paid sick time after 90 days of employment, with state sick-time requirements added as needed.
9 paid holidays and 1 floating cultural celebration day.
Multiple PPO medical plans and an HDHP-eligible plan.
Dental coverage.
Vision coverage.
Company-paid life insurance.
401(k) with an employer match.
Optional life insurance, FSA, and pet insurance.
Free legal services.
Employee loan program.