Mortgage Sales Manager

Mutual of Omaha Mortgage•Atlanta, GA

5d•$90,000 - $300,000•Remote

About The Position

Mutual of Omaha Reverse Mortgage is hiring a Sales Manager/Team Leader to manage a team of 8–12 reverse mortgage Loan Officers in a call center environment. The role supports the team in meeting daily, weekly, and monthly metrics, with leads provided by the company’s marketing operation. The manager also helps grow the HECM department and supports the company’s customer-focused, educational approach to reverse mortgages.

Requirements

At least 2 years of reverse mortgage experience managing a team of reverse mortgage Loan Officers in a call center environment; alternatively, the company will consider a manager with mortgage experience managing inside call centers, even without reverse mortgage experience.
Exceptional written and verbal communication skills.

Nice To Haves

At least 2 years of reverse mortgage experience as a Loan Officer in a call center environment.

Responsibilities

Conduct daily and weekly trainings and call reviews.
Screen, interview, and hire team members.
Manage lead conversions and team metrics.
Manage a pipeline of loans and ensure loans close in a timely manner.
Coach and motivate the team.
Assist upper management in growing the HECM department.

Benefits

Vacation hours accruing each pay period, with balance maximums based on years of service.
40 hours of paid sick time after 90 days of employment, with applicable state sick-time requirements added as needed.
9 paid holidays and 1 floating cultural celebration day.
Multiple PPO medical plans and an HDHP-eligible plan.
Dental coverage.
Vision coverage.
Company-paid life insurance.
401(k) with an employer match.
Optional life insurance, FSA, and pet insurance.
Free legal services.
Employee loan program.