Mortgage Loan Servicing Spec - On Site

Standard Insurance Company • Portland, OR

3d • $27 - $36 • Hybrid

About The Position

Perform complex mortgage loan servicing and administration to support investor clients and borrower requirements. The role oversees loan portfolio compliance, timely collection of payments, delinquent property taxes, insurance coverage, and loss claims. It also involves analyzing loan portfolios, performing property inspections, collaborating with correspondent networks to ensure compliance, assisting with new loan setup, and processing payoff transactions. The position requires working onsite at least once per month in Portland, Oregon.

Requirements

• Bachelor’s degree required.
• At least 2 years of relevant experience in a dynamic office environment, or equivalent education and experience.
• Strong analytical skills and ability to interpret financial documents, such as operating statements, rent rolls, and financial statements.
• Must be able to work onsite at least once per month in Portland, Oregon.
• Demonstrates urgency, pursues ambitious goals, and shows resilience when facing obstacles and setbacks.
• Adapts to changing circumstances and alters behavior as necessary.
• Works collaboratively by building trust, inviting diverse perspectives, and advancing shared outcomes.

Nice To Haves

• At least 1 year of experience in mortgage loan servicing, banking, or a related field.
• Experience with mortgage loan servicing systems and financial software.
• Knowledge of the legal and technical aspects of mortgage servicing.

Responsibilities

• Maintain loan portfolio compliance, including timely payments, insurance coverage, and property tax payments.
• Collaborate with correspondents to ensure servicing compliance.
• Address inquiries from borrowers, management, and investors.
• Analyze transfer, assumption, and modification requests and support loan file documentation.
• Validate servicing system data.
• Assist in preparing accurate payoff quotes and loan status statements.
• Support new loan setup and processing of payoff transactions.
• Analyze loan portfolios, perform property inspections, and handle delinquent property taxes, insurance coverage, and loss claims.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with matching company contributions
• Annual incentive bonus plan
• Paid time off, including 11 holidays, 2 wellness days, and 8 annual volunteer hours; PTO increases with tenure
• Career growth and advancement opportunities
• Paid parental leave
• Adoption and surrogacy assistance
• Employee giving program that double matches donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level