Mortgage Loan Servicing Spec - On Site

The Standard • Portland, OR

4d • $27 - $36 • Onsite

About The Position

The Mortgage Loan Servicing Spec performs complex mortgage loan servicing and administration functions in support of investor clients and borrower requirements. The role oversees loan portfolio compliance, timely payment collection, delinquent property taxes, insurance coverage, and loss claims. It also involves loan portfolio analysis, property inspections, coordination with correspondent networks, new loan setup, and payoff transaction processing.

The position requires the ability to work onsite at least once per month in Portland, Oregon. A bachelor's degree and at least two years of relevant experience in a dynamic office environment, or equivalent education and experience, are required. One or more years of experience in mortgage loan servicing, banking, or a related field is preferred, as are experience with mortgage servicing systems and financial software, and knowledge of legal and technical aspects of mortgage servicing.

The Standard describes its culture as customer-first and focused on operational excellence, teamwork, and service. Compensation is based on factors including education, experience, knowledge and skills, position budget, internal equity, and market data.

Requirements

• Bachelor's degree.
• At least 2 years of relevant experience in a dynamic office environment, or equivalent education and experience.
• Strong analytical skills and ability to interpret financial documents such as operating statements, rent rolls, and financial statements.
• Ability to work onsite at least once per month in Portland, Oregon.

Nice To Haves

• At least 1 year of experience in mortgage loan servicing, banking, or a related field.
• Experience with mortgage loan servicing systems and financial software.
• Knowledge of legal and technical aspects of mortgage servicing.
• Demonstrates urgency, pursues ambitious goals, and remains resilient in the face of obstacles and setbacks.
• Adapts to changing circumstances and adjusts behavior as necessary.
• Engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives, and bringing forward strong ideas.

Responsibilities

• Maintain loan portfolio compliance, including timely payments, insurance coverage, and property tax payments.
• Collaborate with correspondents to ensure servicing compliance and address inquiries from borrowers, management, and investors.
• Analyze transfer, assumption, and modification requests, and support loan file documentation.
• Validate servicing system data and help prepare accurate payoff quotes and loan status statements.
• Perform complex mortgage loan servicing and administration functions for investor clients and borrowers.
• Handle delinquent property taxes, insurance coverage, and loss claims.
• Analyze loan portfolios and perform property inspections.
• Assist with new loan setup and process payoff transactions.

Benefits

• Medical, dental, and vision benefits.
• 401(k) plan with matching company contributions.
• Annual incentive bonus plan.
• Paid time off, including 11 holidays, 2 wellness days, and 8 volunteer hours annually; PTO increases with tenure.
• Supportive, responsive management and opportunities for career growth and advancement.
• Paid parental leave.
• Adoption and surrogacy assistance.
• Employee giving program that double matches donations to eligible nonprofits and schools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level